Hotel Receptionist - Hospitality AND Tourism Jobs in Singapore

Fresher Jobs Hub

Available Locations: Singapore, Central Singapore

Job Description

Job Summary


Fresher Jobs Hub is seeking a courteous and dynamic Hotel Receptionist to join our hospitality and tourism team in Singapore. This front-facing role is perfect for candidates who thrive in customer service, possess excellent interpersonal skills, and enjoy creating memorable experiences for guests. As a key representative of our hotel, you will be responsible for delivering a warm welcome and seamless check-in/check-out processes to ensure guest satisfaction from arrival to departure.



Key Responsibilities



  • Greet all guests with a warm and professional demeanor.

  • Manage the check-in and check-out process efficiently using hotel management software.

  • Answer incoming calls, respond to guest inquiries, and handle booking or reservation requests.

  • Provide accurate information about hotel services, local attractions, and transportation.

  • Maintain front desk operations, including managing room keys, issuing invoices, and processing payments.

  • Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests promptly.

  • Ensure guest issues and complaints are resolved courteously and efficiently.

  • Uphold hotel security by monitoring visitors and verifying guest identities.



Required Skills and Qualifications



  • High school diploma or equivalent; diploma or certification in Hospitality is a plus.

  • Excellent verbal and written communication skills in English; additional languages (e.g., Mandarin, Malay, Tamil) are advantageous.

  • Strong customer service orientation with a friendly and professional appearance.

  • Basic computer literacy and proficiency in MS Office and hotel management software.

  • Ability to remain calm and professional in a fast-paced environment.

  • Strong organizational skills and attention to detail.



Experience



  • 0–2 years of experience in hospitality, customer service, or front-desk roles.

  • Fresh graduates with relevant internship experience are encouraged to apply.



Working Hours



  • 8-hour shifts; rotating schedules including weekends, holidays, and evenings.

  • Morning and evening shifts available to cover 24/7 front desk operations.



Knowledge, Skills, and Abilities



  • Knowledge of hospitality standards and guest service etiquette.

  • Familiarity with hotel booking systems and CRM tools.

  • Ability to multi-task while maintaining attention to detail.

  • Problem-solving mindset with a focus on customer satisfaction.

  • Capability to work independently and as part of a team.



Benefits



  • Competitive monthly salary with shift allowances.

  • Accommodation and meals provided (for select shifts).

  • Paid time off, public holiday entitlements, and annual leave.

  • Comprehensive training and career development programs.

  • Employee discounts on hotel services and partner tourism experiences.

  • Opportunity to grow within the hospitality industry in Singapore and internationally.



Why Join Us


At Fresher Jobs Hub, we’re passionate about opening doors for early-career professionals in high-growth sectors like hospitality and tourism. We believe in nurturing talent, encouraging creativity, and rewarding dedication. If you’re eager to start your journey in the hotel industry, gain hands-on experience, and build a long-term career in hospitality, this is the perfect role for you.



How to Apply


Ready to step into the world of hospitality? Apply now by sending your updated resume and a short cover letter to us with the subject line: “Hotel Receptionist – Singapore Application”. Shortlisted candidates will be contacted for an initial interview and virtual onboarding session.

Apply Now

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