Job Summary
Fresher Jobs Hub is currently hiring an Administrative Coordinator (Night Shift) to support our fast-paced BPO/KPO operations. The role involves managing administrative tasks, coordinating between teams, ensuring smooth workflow, and maintaining high standards of accuracy and efficiency during night operations. This is an excellent opportunity for individuals seeking a structured, rewarding career in administration with exposure to international clients and business processes.
Key Responsibilities
- Coordinate day-to-day administrative activities to support BPO/KPO operations.
- Manage documentation, reports, and data entry with high attention to detail.
- Liaise with internal teams to ensure timely communication and workflow.
- Monitor compliance with company policies, processes, and client requirements.
- Support the management team in scheduling, reporting, and performance tracking.
- Handle queries, escalate issues, and ensure resolutions within timelines.
- Maintain records, files, and communication logs for reference and audits.
- Assist in onboarding and training support for new staff when required.
Required Skills and Qualifications
- Bachelor’s degree in Business Administration, Commerce, or a related field.
- Strong written and verbal communication skills in English.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Ability to multitask, prioritize tasks, and meet deadlines under pressure.
- High level of organizational and problem-solving skills.
- Attention to detail with strong data management capabilities.
Experience
- 1–3 years of experience in administrative coordination, preferably in a BPO/KPO environment.
- Freshers with strong skills and willingness to work night shifts are encouraged to apply.
Working Hours
- Night Shift: 9:00 PM – 6:00 AM (flexibility may be required based on project/client needs).
- 5–6 days working per week depending on business requirements.
Knowledge, Skills, and Abilities
- Knowledge of BPO/KPO processes and workflow management.
- Ability to work independently and as part of a team.
- Strong analytical and reporting skills.
- Adaptability to different administrative tools and client systems.
- Customer-focused mindset with professionalism in all communications.
Benefits
- Competitive salary package with night shift allowances.
- Health insurance and wellness programs.
- Paid training and career development opportunities.
- Performance-based incentives and bonuses.
- Opportunity to work with global clients and build cross-cultural experience.
- Work-from-office and hybrid options available based on performance.
Why Join
At Fresher Jobs Hub, we value growth, teamwork, and innovation. As an Administrative Coordinator, you will not only gain experience in the thriving BPO/KPO industry but also have the opportunity to build a strong career path with continuous learning and development. We believe in rewarding hard work and providing a supportive workplace where your contributions are recognized.
How to Apply
Interested candidates are invited to send their updated resume along with a brief cover letter to us. Please include “Application – Administrative Coordinator (Night Shift)” in the subject line. Shortlisted candidates will be contacted for further rounds of interviews.
