Job Summary

InfoTech Solutions is seeking a compassionate and results-driven Behavioral Health Care Manager – Remote Support to join our growing healthcare services team. This role is designed for a licensed behavioral health professional who is passionate about improving patient outcomes through care coordination, clinical support, and digital health solutions.

As a Behavioral Health Care Manager, you will work remotely to support individuals with mental and behavioral health needs by providing assessments, care planning, case management, and continuous follow-up. You will collaborate closely with clinicians, healthcare providers, and multidisciplinary teams to ensure patients receive high-quality, timely, and patient-centered care in a virtual environment.

Key Responsibilities

• Conduct comprehensive behavioral health assessments using telehealth tools.

• Develop, implement, and monitor individualized care plans based on clinical needs.

• Provide case management and care coordination for patients with mental health and substance use conditions.

• Serve as the primary point of contact for patients, families, and healthcare providers.

• Facilitate referrals to psychiatrists, therapists, social workers, and community resources.

• Monitor patient progress and adjust care plans accordingly.

• Maintain accurate and compliant clinical documentation in electronic health records (EHR).

• Support crisis intervention and escalation protocols when required.

• Educate patients on treatment plans, medication adherence, and self-management strategies.

• Participate in interdisciplinary team meetings and quality improvement initiatives.

Required Skills and Qualifications

• Bachelor’s or Master’s degree in Social Work, Psychology, Nursing, Counseling, or a related healthcare field.

• Active professional license (LCSW, LMHC, LPC, RN, or equivalent).

• Strong understanding of behavioral health principles and evidence-based practices.

• Excellent verbal and written communication skills.

• Proficiency in telehealth platforms and EHR systems.

• Ability to work independently in a remote environment.

• Strong organizational, problem-solving, and analytical skills.

• High level of empathy, professionalism, and patient-centered mindset.

Experience

• Minimum of 2–5 years of experience in behavioral health, mental health case management, or clinical care.

• Prior experience in telehealth or remote healthcare services is highly preferred.

• Experience working with diverse populations and complex behavioral health cases.

Working Hours

• Full-time, remote position.

• Flexible scheduling within standard business hours (Monday to Friday).

• Occasional evening or weekend availability may be required depending on patient needs.

Knowledge, Skills, and Abilities

• In-depth knowledge of mental health disorders, treatment modalities, and care pathways.

• Ability to manage multiple patient cases effectively.

• Strong clinical judgment and decision-making skills.

• Cultural competence and sensitivity to diverse patient backgrounds.

• Ability to maintain confidentiality and comply with HIPAA and regulatory standards.

• Skilled in motivational interviewing and patient engagement techniques.

Benefits

• Competitive salary package.

• 100% remote work opportunity.

• Health, dental, and vision insurance.

• Paid time off and holiday benefits.

• Professional development and training programs.

• Career growth and advancement opportunities.

• Supportive and collaborative virtual work culture.

Why Join InfoTech Solutions?

At InfoTech Solutions, we believe in leveraging technology to transform healthcare delivery. You will be part of an innovative organization dedicated to improving mental health outcomes through digital solutions and patient-centered care. We foster a culture of collaboration, continuous learning, and work-life balance, empowering professionals to make a meaningful impact while working from anywhere.

How to Apply

Interested candidates are invited to submit their updated resume and a brief cover letter outlining their experience in behavioral health and remote care. Applications can be submitted through our official career portal or via email to the InfoTech Solutions recruitment team.