Job Summary:
Concentrix is seeking a talented and detail-oriented Command Line Conversational Designer to join our dynamic remote team. In this role, you will be responsible for designing, developing, and optimizing conversational interfaces for command-line environments, ensuring seamless interactions between users and automated systems. The ideal candidate has a strong blend of linguistic creativity, technical understanding, and user experience design, with the ability to translate complex workflows into intuitive command-line conversations.
Key Responsibilities:
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Design, develop, and maintain command-line conversational scripts and workflows that enhance user experience.
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Collaborate with product managers, software engineers, and UX teams to understand business requirements and user needs.
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Conduct research and testing to refine conversational flows, including edge cases and error handling.
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Analyze and interpret user interactions to identify areas for improvement and optimize performance.
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Document conversational designs, scripts, and logic to ensure maintainability and scalability.
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Keep updated with emerging trends in conversational AI, command-line interfaces, and UX best practices.
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Support integration of conversational solutions with existing tools and platforms.
Required Skills and Qualifications:
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Strong proficiency in command-line interfaces (Linux, Unix, or similar environments).
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Experience with conversational AI platforms, chatbot frameworks, or scripting languages (Python, Shell, Bash, etc.).
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Excellent written communication skills and attention to detail for crafting clear and user-friendly dialogues.
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Understanding of user experience (UX) design principles for conversational systems.
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Ability to troubleshoot, debug, and optimize command-line conversational workflows.
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Strong analytical and problem-solving skills with a data-driven approach.
Experience:
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2+ years of experience in conversational design, command-line development, or related technical writing/UX roles.
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Experience with AI chatbots, virtual assistants, or NLP systems is highly desirable.
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Demonstrated experience in collaborating with cross-functional teams in a remote or hybrid environment.
Working Hours:
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This is a remote, full-time position with flexible working hours.
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Candidates must have the ability to overlap with core team hours for collaboration and meetings.
Knowledge, Skills, and Abilities:
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Strong understanding of conversational design patterns, flows, and best practices.
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Technical proficiency in command-line scripting and debugging tools.
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Ability to simplify complex technical workflows into intuitive conversational sequences.
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Effective communication, documentation, and presentation skills.
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Self-motivated, proactive, and able to manage multiple priorities independently.
Benefits:
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Competitive salary and performance-based incentives.
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Flexible remote work environment.
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Access to professional development programs and training.
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Health, wellness, and retirement benefits.
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Collaborative, inclusive, and innovative work culture.
Why Join Concentrix:
Concentrix is a global leader in business services, renowned for its innovation and commitment to employee growth. By joining our team, you will have the opportunity to work on cutting-edge conversational AI projects, collaborate with experts across multiple domains, and contribute to solutions that shape the future of digital interactions. Your creativity and technical expertise will be valued, and your professional growth supported.
How to Apply:
Interested candidates can apply by submitting their resume and a portfolio or examples of conversational design projects (if applicable) to our careers portal [Insert Application Link] or via email us. Please include “Command Line Conversational Designer – Remote” in the subject line.