Job Summary

Online Retail Masters is seeking a results-driven and detail-oriented E-commerce Specialist to manage and grow our presence on leading marketplaces such as Shopee and Lazada. This role is ideal for a professional who understands online retail dynamics, marketplace algorithms, and digital merchandising. You will be responsible for optimizing product listings, executing promotional campaigns, managing day-to-day store operations, and driving revenue growth through data-driven strategies.

Key Responsibilities

• Manage and optimize end-to-end operations of Shopee and Lazada stores.

• Create, update, and optimize product listings (titles, descriptions, images, pricing, and keywords).

• Plan, execute, and monitor marketplace campaigns, flash sales, vouchers, and paid ads.

• Analyze sales performance, traffic, conversion rates, and customer behavior to improve results.

• Coordinate with logistics, customer service, and inventory teams to ensure smooth order fulfillment.

• Monitor competitor activity and market trends to maintain a competitive edge.

• Handle customer inquiries, reviews, and ratings to enhance customer satisfaction and brand reputation.

• Prepare regular performance reports and provide actionable insights to management.

Required Skills and Qualifications

• Strong knowledge of Shopee and Lazada seller platforms and tools.

• Proficiency in e-commerce analytics, dashboards, and reporting.

• Excellent understanding of online promotions, pricing strategies, and product positioning.

• Strong communication and coordination skills.

• Ability to work independently and manage multiple tasks efficiently.

• Good command of written and spoken English.

Experience

• Minimum 1–3 years of hands-on experience managing Shopee and/or Lazada stores.

• Proven track record of improving sales, visibility, and conversion rates on marketplaces.

• Experience in online retail, D2C brands, or marketplace-focused businesses is preferred.

Working Hours

• Full-time position

• Standard business hours (Monday to Friday)

• Flexibility may be required during major campaigns, sales events, or peak seasons.

Knowledge, Skills, and Abilities

• In-depth understanding of marketplace algorithms and ranking factors.

• Strong analytical and problem-solving skills.

• Ability to interpret data and convert insights into actionable strategies.

• High attention to detail and accuracy.

• Ability to adapt quickly in a fast-paced e-commerce environment.

• Strong time management and organizational skills.

Benefits

• Competitive salary based on experience and performance.

• Performance-based incentives and bonuses.

• Opportunities for career growth in a fast-growing e-commerce company.

• Exposure to leading online marketplaces and advanced e-commerce tools.

• Supportive and collaborative work culture.

Why Join Online Retail Masters?

At Online Retail Masters, we are passionate about building high-performing online stores and scaling brands across digital marketplaces. You will be part of a forward-thinking team where your ideas, skills, and contributions directly impact business growth. We value innovation, accountability, and continuous learning, making this an excellent opportunity for ambitious e-commerce professionals.

How to Apply

Interested candidates are encouraged to submit their updated resume along with a brief cover letter highlighting their experience with Shopee and Lazada. Shortlisted applicants will be contacted for the next stage of the selection process.