Job Summary

InfoTech Solutions is seeking a detail-oriented and customer-focused Remote Email Handling Executive to manage incoming and outgoing email communications efficiently. This role is ideal for someone who excels in written communication, can multitask, and enjoys working independently. You will be responsible for responding to customer inquiries, supporting internal teams, and ensuring timely and accurate email correspondence. This is a perfect opportunity for individuals seeking flexible working hours and remote work stability.

Key Responsibilities

• Manage, organize, and respond to customer and client emails in a timely manner.

• Maintain high accuracy in documentation and report relevant feedback.

• Route emails to relevant departments when needed.

• Provide professional and courteous communication at all times.

• Follow email handling procedures and maintain confidentiality.

• Track issues and follow up until resolution.

• Support customer service operations through email-based assistance.

• Ensure all communication meets company standards and tone.

• Maintain daily activity logs and email interaction records.

Required Skills and Qualifications

• Excellent written communication skills in English.

• Strong organizational and time management abilities.

• Ability to multitask and prioritize work under minimal supervision.

• Proficient in MS Office, Gmail, and basic digital tools.

• Attention to detail with a high level of accuracy.

• Ability to work independently and handle repetitive tasks efficiently.

Experience

• 0–2 years of experience in email support, customer service, virtual assistance, or related fields.

• Freshers with strong written communication skills are encouraged to apply.

• Experience in remote work environments is a plus.

Working Hours

• Fully flexible working schedule — choose your preferred shift.

• Option to work part-time or full-time.

• Weekend and late-night availability is a bonus but not mandatory.

Knowledge, Skills, and Abilities

• Knowledge of customer service best practices.

• Familiarity with CRM software is an advantage.

• Strong logical thinking and problem-solving skills.

• Ability to remain calm and professional in written communication.

• Comfortable working in a remote, digital-first environment.

Benefits

• Flexible working hours from anywhere.

• Competitive compensation package.

• Work-life balance and autonomy over schedule.

• Ongoing training and growth opportunities.

• Remote work tools and support provided.

• Career growth within a global organization.

Why Join InfoTech Solutions?

At InfoTech Solutions, we empower remote professionals to build their careers with flexible roles and long-term stability. We value communication, collaboration, and continuous improvement. By joining us, you become part of an innovative environment with global reach, where your contributions make a meaningful impact.

How to Apply

Interested candidates are invited to send their updated resume along with a brief cover note expressing their interest in the role.
Please include the subject line: “Application – Remote Email Handling Executive”