Job Summary

VoiceEase Solutions is seeking enthusiastic and motivated Female Telecallers to join our dynamic voice-based process team. This role involves interacting with clients over calls, providing excellent service, and generating leads while representing our brand professionally. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the drive to achieve targets. This is an immediate joining opportunity for candidates looking to work in a supportive and growth-oriented environment.

Key Responsibilities

• Conduct outbound and inbound calls to clients for sales, support, or inquiry purposes.

• Maintain a polite, professional, and empathetic demeanor while interacting with customers.

• Generate leads, follow up on client requests, and ensure timely resolution of queries.

• Accurately record call details, maintain logs, and update the CRM system.

• Meet or exceed daily, weekly, and monthly calling targets.

• Collaborate with the team to identify opportunities for process improvement.

• Stay updated on product knowledge and service offerings to provide accurate information to clients.

Required Skills and Qualifications

• Education: Minimum 12th pass; graduates are preferred.

• Communication: Excellent verbal communication skills in English and/or regional languages.

• Technical Skills: Basic computer knowledge and familiarity with CRM or call management tools.

• Personal Attributes: Confident, persuasive, patient, and result-oriented.

Experience

• Freshers are welcome to apply.

• Prior experience in telecalling, customer service, or sales is an added advantage but not mandatory.

Working Hours

• Full-time role: Flexible shifts available, including morning and evening batches.

• Timings may vary depending on client requirements and process allocation.

Knowledge, Skills, and Abilities

• Strong interpersonal and negotiation skills.

• Ability to handle objections and resolve conflicts effectively.

• Time management skills to handle high call volumes efficiently.

• Quick learner with adaptability to changing processes and client requirements.

Benefits

• Competitive salary with performance-based incentives and bonuses.

• Opportunities for career growth and skill development.

• Friendly and supportive work environment.

• Work-from-office setup with all necessary facilities provided.

Why Join VoiceEase Solutions

• Be part of a reputed organization with a client-centric approach.

• Gain hands-on experience in voice-based operations and sales.

• Regular training and mentorship to enhance professional growth.

• Recognition and rewards for achieving targets and outstanding performance.

How to Apply

Interested candidates are encouraged to apply immediately by sending their updated resume to us or contact our recruitment team. Shortlisted candidates will be called for a direct interview. Immediate joiners will be given priority.