Job Summary:
We are seeking a motivated and detail-oriented Home-Based Customer Service Representative and Data Entry professional to join our dynamic team at Fresher Job. This role offers a unique opportunity for individuals looking to start or grow their career in customer service and administrative support while working from the comfort of their home. The ideal candidate will be responsible for providing excellent customer support, managing data accurately, and ensuring timely completion of tasks while maintaining high-quality standards.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.

• Enter, update, and maintain accurate data in company systems and databases.

• Resolve customer issues efficiently while maintaining a positive and empathetic attitude.

• Verify the accuracy and completeness of data entries.

• Assist in preparing reports and summaries based on data collected.

• Collaborate with team members to improve processes and enhance the customer experience.

• Maintain confidentiality of sensitive customer and company information.

• Meet daily performance targets and deadlines while maintaining high-quality standards.

Required Skills and Qualifications:

• Excellent written and verbal communication skills in English.

• Strong attention to detail and accuracy in data entry tasks.

• Basic computer skills, including familiarity with MS Office (Word, Excel) and email platforms.

• Ability to handle multiple tasks efficiently and prioritize work effectively.

• Problem-solving mindset and a customer-first attitude.

• Reliable internet connection and a suitable home workspace.

Experience:

• No prior experience required; freshers are encouraged to apply.

• Previous experience in customer service, data entry, or administrative roles is an advantage.

Working Hours:

• Flexible home-based schedule, with core working hours to be coordinated with the team.

• Part-time and full-time opportunities available.

• Availability to work on weekdays is preferred.

Knowledge, Skills, and Abilities:

• Ability to learn and adapt to new software and tools quickly.

• Strong organizational skills and ability to manage time effectively.

• High level of integrity and commitment to confidentiality.

• Ability to work independently while maintaining productivity and accountability.

Benefits:

• Work from home, eliminating commuting time and expenses.

• Flexible working hours to accommodate personal schedules.

• Opportunity to gain experience in customer service and data management.

• Performance-based incentives and recognition programs.

• Supportive team environment with learning and growth opportunities.

Why Join Fresher Job:
At Fresher Job, we value every team member and believe in providing opportunities for growth, learning, and success. By joining our home-based team, you will gain valuable professional experience, develop essential skills, and work in a flexible environment designed for efficiency and work-life balance.

How to Apply:
Interested candidates are encouraged to submit their updated resume and a brief cover letter highlighting their skills and motivation to join our team. Applications can be sent to us. Shortlisted candidates will be contacted for a virtual interview.