Job Summary
InfoTech Solutions is seeking a detail-oriented and highly reliable Online Exam Proctor – Remote Verification Specialist to support the integrity of our digital assessment platforms. In this role, you will be responsible for monitoring online examinations in real time, verifying candidate identities, and ensuring compliance with examination policies and procedures.
As remote education and certification programs continue to grow globally, this position plays a critical role in safeguarding fairness, accuracy, and security across virtual testing environments. The ideal candidate is tech-savvy, professional, and capable of maintaining high levels of concentration while working independently in a remote setting.
Key Responsibilities
-
Monitor live online examinations through remote proctoring tools and video systems.
-
Verify candidate identity using approved authentication and ID verification processes.
-
Ensure candidates follow examination rules, guidelines, and security protocols.
-
Detect and report suspicious behavior, technical irregularities, or policy violations.
-
Communicate clearly and professionally with candidates before, during, and after exams.
-
Provide basic technical support related to connectivity, system access, and platform usage.
-
Document incidents and maintain accurate logs and reports for audit purposes.
-
Escalate critical issues to supervisors or compliance teams when required.
-
Maintain strict confidentiality and data privacy standards at all times.
Required Skills and Qualifications
-
Strong attention to detail and ability to observe multiple screens simultaneously.
-
Excellent written and verbal communication skills in English.
-
High level of integrity, professionalism, and ethical judgment.
-
Comfortable working with webcams, screen-sharing tools, and monitoring software.
-
Good problem-solving skills and ability to stay calm under pressure.
-
Basic troubleshooting skills for common technical issues.
-
Reliable high-speed internet connection and a distraction-free workspace.
Experience
-
0–2 years of experience in customer support, online moderation, education, compliance, or quality assurance is preferred.
-
Experience with remote work or digital platforms is an advantage.
-
Fresh graduates with strong communication and technical aptitude are encouraged to apply.
Working Hours
-
Fully remote role with flexible scheduling.
-
Shifts may include evenings, weekends, or overnight hours depending on global exam schedules.
-
Part-time and full-time opportunities available based on business needs.
Knowledge, Skills and Abilities
-
Understanding of online testing environments and digital security principles.
-
Ability to multitask while maintaining focus and accuracy.
-
Strong time management and self-discipline in a remote work environment.
-
Ability to follow standard operating procedures (SOPs) and compliance guidelines.
-
Cultural sensitivity and professionalism when interacting with global candidates.
-
Capability to make quick decisions based on policies and real-time situations.
Benefits
-
Competitive hourly pay or monthly salary.
-
100% remote work – no commuting required.
-
Flexible shift options to support work-life balance.
-
Training and onboarding provided.
-
Opportunities for performance-based incentives.
-
Career growth into quality assurance, compliance, or operations roles.
-
Supportive and inclusive virtual work culture.
Why Join InfoTech Solutions?
At InfoTech Solutions, we are at the forefront of digital transformation in education and assessment technology. By joining our team, you become part of a global mission to make online learning secure, fair, and accessible. We value integrity, innovation, and collaboration, and we empower our employees with the tools and flexibility they need to succeed in a remote-first world.
This role offers a unique opportunity to build experience in a fast-growing sector while working from the comfort of your home.
How to Apply
Interested candidates are encouraged to submit their updated resume along with a brief cover letter highlighting their suitability for the role. Shortlisted applicants will be contacted for an online interview and system compatibility check.