Job Summary

MNC JOBS INFO is seeking dedicated and self-motivated individuals to join our team as Part-Time Remote Support Associates. This role is designed specifically for students, homemakers, and individuals seeking flexible work hours that can accommodate academic or household responsibilities. The successful candidate will provide online support, assist customers through digital channels, and perform routine administrative tasks — all from the comfort of home. This position requires strong communication abilities, basic computer proficiency, and the ability to manage time effectively in a remote environment.

Key Responsibilities

• Respond to customer inquiries through chat, email, or messaging platforms in a timely and professional manner.

• Assist users with basic troubleshooting, account queries, and general support needs.

• Maintain accurate records of customer interactions and follow predefined procedures.

• Perform simple data-entry tasks, documentation updates, and other online administrative duties.

• Escalate complex issues to senior team members as needed.

• Ensure high levels of customer satisfaction by delivering friendly, efficient, and reliable support.

• Collaborate with the remote team through virtual meetings and communication tools.

Required Skills and Qualifications

• Strong written communication skills in English.

• Basic computer literacy, including familiarity with email, chat tools, and browsers.

• Ability to handle multiple tasks and prioritize work effectively.

• Customer-centric attitude with the ability to remain patient and calm.

• Reliable internet connection and personal laptop/desktop.

• Ability to follow guidelines, scripts, and standard operating procedures.

Experience

• No prior professional experience required; freshers, students, and homemakers are encouraged to apply.

• Prior experience in customer service, chat support, or data entry is an added advantage but not mandatory.

Working Hours

• Flexible part-time schedules available.

• Choose between morning, afternoon, evening, or weekend shifts.

• Minimum weekly commitment may vary depending on team requirements.

• 100% remote — work from any location.

Knowledge, Skills, and Abilities

• Ability to learn new tools and systems quickly.

• Good problem-solving skills and attention to detail.

• Self-discipline and the ability to work independently without constant supervision.

• Time management skills to meet deadlines and productivity expectations.

• Adaptability to different customer personalities and situations.

Benefits

• Work-from-home convenience with flexible shifts.

• Ideal for students, homemakers, or individuals needing supplementary income.

• Competitive part-time earnings based on performance.

• Opportunities for skill development and career growth within the company.

• Supportive remote work culture and continuous learning resources.

Why Join MNC JOBS INFO?

At MNC JOBS INFO, we believe in providing accessible work opportunities that fit your lifestyle without compromising your personal responsibilities. Whether you are studying, managing a household, or seeking flexible work options, we offer a role that empowers you to earn, grow, and succeed. Our company values inclusivity, work-life balance, and the professional development of every member of our team.

How to Apply

Interested candidates can apply by submitting a brief application with their resume and contact details through the official MNC JOBS INFO careers page or by emailing our recruitment team. Shortlisted applicants will be contacted for a virtual interview and basic skills assessment.