Job Summary

Build-A-Bear Workshop is a place where imagination comes to life, and we are looking for enthusiastic, customer-focused Part-Time Retail Staff to join our team. In this role, you will help create magical experiences for guests by guiding them through the interactive bear-making process, ensuring every customer leaves with a smile and a personalized keepsake. You will play a key part in building memories, delivering outstanding service, and maintaining a fun, engaging store environment.

Key Responsibilities

• Welcome and engage customers warmly, delivering an exceptional guest experience.

• Assist guests in choosing, customizing, and creating their furry friends.

• Operate cash registers, process transactions, and handle payments accurately.

• Support daily store operations, including restocking, merchandising, and maintaining cleanliness.

• Meet individual and store sales goals by promoting add-on products and special offers.

• Work as part of a team to ensure smooth store operations and uphold company standards.

• Handle guest inquiries, feedback, and resolve concerns in a professional and friendly manner.

Required Skills and Qualifications

• Strong interpersonal and communication skills with a cheerful, outgoing personality.

• Ability to engage with children and families in a fun and professional way.

• Basic math and computer skills for handling transactions.

• A team-oriented mindset with the ability to multitask in a busy retail environment.

• Reliability, punctuality, and a proactive attitude.

Experience

• Previous retail, hospitality, or customer service experience is preferred but not mandatory.

• Freshers and students with a passion for customer interaction are welcome to apply.

Working Hours

• Part-time role with flexible scheduling, including weekends, evenings, and holidays.

• Average 15–25 hours per week depending on business needs.

Knowledge, Skills, and Abilities

• Knowledge of basic retail practices, customer service, and sales principles.

• Ability to remain positive and energetic in a fast-paced environment.

• Strong problem-solving skills and the ability to think on your feet.

• Creativity and enthusiasm for creating memorable experiences.

Benefits

• Competitive hourly pay.

• Store discounts on Build-A-Bear products.

• Flexible work schedules to fit around school, college, or other commitments.

• Fun and supportive team culture in a unique, interactive retail environment.

• Opportunities for training, development, and career growth within the company.

Why Join

At Build-A-Bear Workshop, we don’t just sell teddy bears—we create lifelong memories. Joining our team means being part of a playful, people-oriented environment where your creativity, energy, and enthusiasm can truly shine. Whether you’re looking for a first job, part-time work, or an opportunity to grow in retail, this is your chance to make a difference in a role where every day brings joy.

How to Apply

Interested candidates can apply by visiting the Build-A-Bear Workshop careers page or by submitting their application directly in-store. Please include your updated resume and availability schedule. Shortlisted candidates will be contacted for an interview.