Job Summary
ICICI Bank’s PGP in Relationship Management (Aspire Program) is a flagship career-development initiative designed to groom high-potential professionals into future-ready Relationship Managers and leaders in the banking and financial services sector. This structured program combines rigorous classroom learning, hands-on branch exposure, and mentorship from senior banking professionals. Participants are trained to manage client relationships, drive business growth, deliver superior customer experiences, and uphold the highest standards of compliance and ethics. Upon successful completion, candidates are absorbed into key relationship management roles across ICICI Bank’s retail and corporate banking verticals.
Key Responsibilities
- Build, manage, and deepen relationships with retail and high-value customers.
- Understand customer financial needs and offer suitable banking, investment, and credit solutions.
- Acquire new customers through referrals, cross-selling, and portfolio expansion initiatives.
- Ensure excellent service delivery by resolving customer queries and concerns in a timely manner.
- Meet assigned business targets related to deposits, loans, cards, and investment products.
- Maintain strict adherence to regulatory guidelines, internal policies, and risk frameworks.
- Collaborate with internal teams to deliver seamless end-to-end banking solutions.
- Participate actively in training sessions, assessments, and on-the-job learning modules.
Required Skills and Qualifications
- Strong communication and interpersonal skills.
- Customer-centric mindset with a passion for relationship management and sales.
- Analytical ability to understand customer profiles and financial requirements.
- High level of integrity, professionalism, and ethical conduct.
- Willingness to learn and adapt in a fast-paced, performance-driven environment.
- Graduation in any discipline from a recognized university (postgraduate program aligned).
Experience
- Fresh graduates or early-career professionals are encouraged to apply.
- Prior exposure to banking, financial services, sales, or customer-facing roles is an added advantage but not mandatory.
Working Hours
- Full-time role with standard banking working hours.
- Flexibility may be required based on business needs, customer meetings, and training schedules.
Knowledge, Skills, and Abilities
- Basic understanding of banking products, financial markets, and customer service principles.
- Ability to build trust and long-term customer relationships.
- Goal-oriented approach with the ability to work under targets and deadlines.
- Proficiency in using digital banking platforms and MS Office tools.
- Strong problem-solving and decision-making abilities.
Benefits
- Structured Post Graduate Program in Relationship Management with ICICI Bank.
- Competitive stipend/salary during the program and attractive compensation upon absorption.
- Clear career progression and leadership development opportunities.
- Exposure to diverse banking functions and real-world business scenarios.
- Comprehensive training, mentorship, and continuous learning support.
- Medical insurance, leave benefits, and employee wellness programs.
Why Join ICICI Bank?
- Be part of one of India’s leading and most trusted private sector banks.
- Gain industry-recognized training and hands-on experience through a prestigious program.
- Accelerated career growth with opportunities across multiple banking verticals.
- Work in a culture that values innovation, integrity, and customer excellence.
- Build a long-term, rewarding career in banking and financial services.
How to Apply
Interested candidates can apply online through the official ICICI Bank careers portal or authorized recruitment partners. Shortlisted applicants will undergo a structured selection process, including assessments and interviews. Successful candidates will be enrolled in the PGP in Relationship Management – Aspire Program and begin their journey toward a leadership career with ICICI Bank.
