Job Summary:

InfoTech Solutions is seeking a highly motivated and results-driven Online Appointment Setter to join our dynamic remote team. In this role, you will be responsible for generating qualified leads, scheduling appointments, and building strong relationships with potential clients via phone, email, and online communication tools. This position offers the flexibility of working from home while contributing directly to the growth and success of our company.

The ideal candidate is a persuasive communicator, detail-oriented, and comfortable working in a fast-paced digital environment. This role is crucial for driving sales pipelines and ensuring smooth client engagement.

Key Responsibilities:

• Reach out to potential clients through calls, emails, and online platforms to schedule appointments.

• Maintain and manage a high volume of daily outreach activities while meeting performance targets.

• Accurately document client interactions and update the CRM system in real time.

• Follow up with leads to ensure appointments are confirmed and no opportunities are missed.

• Collaborate with the sales and marketing teams to optimize outreach strategies and improve lead quality.

• Handle client inquiries professionally, providing information about company products or services as needed.

• Consistently meet or exceed weekly and monthly appointment-setting goals.

Required Skills and Qualifications:

• Exceptional communication and interpersonal skills, both verbal and written.

• Strong organizational and time-management abilities.

• Comfortable using digital communication tools such as Zoom, Google Meet, Microsoft Teams, or CRM software.

• Ability to handle rejection with a positive attitude and maintain motivation.

• Tech-savvy, with basic knowledge of email, social media, and online scheduling platforms.

• Self-motivated and able to work independently in a remote environment.

Experience:

• Previous experience in appointment setting, lead generation, telemarketing, or sales is highly preferred.

• Experience working remotely or in a digital-first sales environment is a plus.

Working Hours:

• Flexible working hours with core availability to coordinate with clients in different time zones.

• Full-time and part-time positions available depending on candidate preference and availability.

Knowledge, Skills, and Abilities:

• Strong problem-solving skills and ability to handle challenging client situations.

• Ability to quickly learn about InfoTech Solutions’ products and services.

• High attention to detail to ensure accurate documentation and scheduling.

• Adaptability to changing processes and a fast-paced remote work environment.

• Strong teamwork skills and willingness to collaborate with colleagues across departments.

Benefits:

• Competitive pay with performance-based incentives.

• Fully remote position—work from the comfort of your home.

• Flexible working hours and schedules.

• Training and development opportunities to grow within the company.

• Supportive team culture with ongoing feedback and mentorship.

Why Join InfoTech Solutions:

At InfoTech Solutions, we value innovation, collaboration, and growth. As a member of our remote team, you will have the opportunity to directly impact the company’s success while enjoying the flexibility of a work-from-home environment. We believe in recognizing hard work, providing career development opportunities, and creating an inclusive culture where every team member can thrive.

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant experience to us. Please include “Online Appointment Setter – Remote” in the subject line. Selected candidates will be contacted for a virtual interview.