Job Summary

University of the People (UoPeople), the world’s first tuition-free, accredited, online university, is seeking a passionate and student-centered Remote Academic Advisor to join our global academic support team. The Academic Advisor will play a key role in guiding students throughout their academic journey, helping them navigate degree requirements, academic challenges, and personal goals. This position is fully remote and ideal for professionals who are dedicated to empowering students through education and providing exceptional academic support in a virtual learning environment.

Key Responsibilities

• Provide academic advising to a diverse population of students enrolled in online degree programs.

• Guide students in course selection, degree planning, and academic progress tracking.

• Offer support and counseling for academic concerns, time management, and study strategies.

• Monitor student performance and intervene when academic progress is at risk.

• Maintain accurate advising records and documentation in the student information system.

• Communicate regularly with students via email, video calls, and chat to ensure consistent support.

• Collaborate with faculty, admissions, and student services teams to ensure a seamless academic experience.

• Stay updated with university policies, academic programs, and institutional initiatives.

• Participate in virtual training sessions, meetings, and continuous professional development activities.

Required Skills and Qualifications

• Bachelor’s degree in Education, Psychology, Counseling, or a related field (Master’s preferred).

• Proven experience in academic advising, student support, or higher education administration.

• Excellent communication and interpersonal skills with a strong ability to connect with diverse learners.

• Strong organizational and problem-solving skills with attention to detail.

• Proficiency in online communication tools (Zoom, Microsoft Teams, Google Workspace, etc.).

• Ability to work independently in a remote environment with minimal supervision.

• Familiarity with online learning platforms and student information systems is an advantage.

Experience

• Minimum of 2–4 years of experience in academic advising, counseling, or student success roles.

• Prior experience in online or distance education institutions will be considered a strong asset.

• Experience working with multicultural and international student populations preferred.

Working Hours

• Flexible remote working hours based on global student schedules.

• Must be available to accommodate students in different time zones as needed.

• Full-time position with occasional weekend or evening support during academic peak periods.

Knowledge, Skills, and Abilities

• Deep understanding of academic advising principles and student development theories.

• Empathetic and student-focused approach with strong active listening skills.

• Excellent written and verbal communication in English.

• Ability to analyze academic performance data and implement appropriate interventions.

• Technological proficiency and adaptability to new digital platforms.

• Commitment to continuous improvement and global educational equity.

Benefits

• 100% Remote Work Opportunity – work from anywhere in the world.

• Flexible working hours and supportive virtual work culture.

• Opportunity to impact thousands of students globally.

• Professional development and training programs.

• Inclusive, mission-driven environment promoting equal access to education.

• Competitive salary and performance-based incentives.

Why Join University of the People

At University of the People, you will be part of a revolutionary institution redefining higher education. Join a diverse team of educators, advisors, and innovators committed to breaking barriers and making education accessible to all. You will have the opportunity to inspire and guide students from over 200 countries, helping them achieve their academic and professional dreams.

If you are passionate about education, diversity, and lifelong learning, this is your opportunity to make a global impact.

How to Apply

Interested candidates should submit their resume, cover letter, and references through the University of the People’s online careers portal. In your cover letter, please describe your experience in academic advising and how you can contribute to student success in an online environment.

Applications are reviewed on a rolling basis — early submissions are encouraged.