Job Summary
CarePoint Org is seeking a motivated and highly organized Volunteer Manager to oversee, engage, and grow our volunteer community. This role is vital to the successful execution of our programs, ensuring that volunteers are effectively recruited, trained, and supported while contributing meaningfully to our mission. The ideal candidate thrives in a remote environment, demonstrates strong interpersonal skills, and has a passion for creating positive social impact.
Key Responsibilities
- Recruit, onboard, and manage a diverse team of volunteers for various projects and initiatives.
- Develop and implement volunteer engagement strategies to increase retention and satisfaction.
- Create schedules, assign tasks, and monitor volunteer performance to ensure program goals are met.
- Maintain accurate volunteer records, track hours, and generate reports for internal and external stakeholders.
- Coordinate virtual training sessions, workshops, and events for volunteers.
- Serve as the primary point of contact for volunteers, addressing queries, feedback, and concerns in a timely manner.
- Collaborate with internal teams to identify volunteer needs and support program planning.
- Develop recognition and reward initiatives to motivate volunteers and acknowledge their contributions.
- Support fundraising and community outreach efforts through volunteer engagement.
Required Skills and Qualifications
- Bachelor’s degree in Social Work, Nonprofit Management, Human Resources, or a related field.
- Proven experience in volunteer management, community engagement, or nonprofit administration.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Excellent communication skills, both written and verbal, for virtual collaboration.
- Proficiency in Microsoft Office Suite, Google Workspace, and volunteer management platforms.
- Ability to work independently, make decisions, and solve problems in a remote setting.
Experience
- Minimum 2–4 years of experience managing volunteers or community programs, preferably in the nonprofit sector.
- Experience in remote team management and virtual engagement is highly desirable.
- Demonstrated success in recruitment, training, and retention of volunteers.
Working Hours
- Full-time or part-time positions available.
- Flexible working hours to accommodate volunteers and program schedules.
- Remote work allows for global collaboration across different time zones.
Knowledge, Skills, and Abilities
- Strong leadership and mentoring skills to motivate and guide volunteers.
- Ability to build and maintain relationships with a diverse group of stakeholders.
- Strategic thinking and problem-solving abilities to enhance volunteer programs.
- Familiarity with nonprofit compliance, reporting, and volunteer safety protocols.
- Tech-savvy and capable of managing virtual meetings, online platforms, and databases.
Benefits
- Opportunity to contribute to meaningful social impact and humanitarian initiatives.
- Flexible remote work environment and schedule.
- Professional growth and skill development in nonprofit management and leadership.
- Networking opportunities with like-minded individuals and organizations.
- Recognition programs for outstanding volunteer management and achievements.
Why Join CarePoint Org
CarePoint Org is dedicated to creating lasting change in communities around the world. Joining our team as a Volunteer Manager allows you to lead a passionate team, contribute to impactful programs, and grow professionally in a supportive and innovative environment. You’ll be part of a mission-driven organization where your work directly helps people and communities in need.
How to Apply
Interested candidates are invited to submit the following:
- Updated resume/CV highlighting relevant experience.
- A cover letter explaining your interest in the role and relevant accomplishments.
- References from previous volunteer or management roles (if applicable).
Applications can be sent to us with the subject line: “Remote NGO Volunteer Manager Application – [Your Name]”
