Job Summary

InfoTech Solutions is seeking a compassionate and detail-oriented Remote Nurse Case Manager specializing in Behavioral Health to join our growing healthcare support team. In this fully remote role, you will coordinate and manage care for members with behavioral health needs, ensuring they receive appropriate, timely, and cost-effective services. You will collaborate closely with healthcare providers, patients, and interdisciplinary teams to improve health outcomes, enhance patient satisfaction, and support continuity of care.

The ideal candidate combines strong clinical expertise with excellent communication and care coordination skills, and thrives in a fast-paced, technology-enabled environment.

Key Responsibilities

• Conduct comprehensive behavioral health assessments and develop individualized care plans.

• Coordinate care across providers, facilities, and community resources to support member needs.

• Monitor patient progress and adjust care plans based on clinical findings and outcomes.

• Provide telephonic and virtual case management support, education, and counseling.

• Identify high-risk members and implement appropriate intervention strategies.

• Ensure compliance with regulatory, accreditation, and company guidelines.

• Maintain accurate and timely documentation in electronic health record systems.

• Collaborate with interdisciplinary teams including physicians, therapists, and social workers.

• Support utilization management and cost-containment initiatives when appropriate.

• Advocate for members to ensure access to quality behavioral health services.

Required Skills and Qualifications

• Active and unrestricted Registered Nurse (RN) license.

• Bachelor of Science in Nursing (BSN) preferred.

• Strong understanding of behavioral health conditions and treatment modalities.

• Excellent telephonic communication and interpersonal skills.

• Proficiency with electronic medical records (EMR) and case management systems.

• Ability to work independently in a fully remote environment.

• Strong critical thinking, problem-solving, and organizational skills.

• Knowledge of HIPAA and patient confidentiality requirements.

Experience

• Minimum 3–5 years of clinical nursing experience required.

• At least 2 years of case management or behavioral health experience preferred.

• Prior remote or telehealth experience is an advantage.

• Experience working with managed care, Medicaid, or commercial populations preferred.

Working Hours

• Fully remote position.

• Flexible scheduling within standard business hours.

• Occasional evening or weekend availability may be required based on client needs.

• Full-time position with performance-based expectations.

Knowledge, Skills and Abilities

• In-depth knowledge of behavioral health disorders, care coordination, and population health management.

• Ability to manage multiple cases while maintaining attention to detail.

• Strong motivational interviewing and patient engagement skills.

• Cultural competency and sensitivity to diverse populations.

• Ability to interpret clinical data and apply evidence-based practices.

• High level of professionalism, empathy, and ethical judgment.

• Comfortable using virtual collaboration and telehealth technologies.

Benefits

• Competitive salary package.

• Work-from-home flexibility.

• Health, dental, and vision insurance.

• Paid time off and holidays.

• Professional development and continuing education support.

• Employee wellness programs.

• Opportunities for career advancement within InfoTech Solutions.

Why Join

At InfoTech Solutions, we are committed to transforming healthcare through innovation, compassion, and technology. You will join a mission-driven team that values clinical excellence, work-life balance, and professional growth. This role offers the opportunity to make a meaningful impact on behavioral health outcomes while enjoying the flexibility of remote work and the support of an experienced leadership team.

How to Apply

Interested candidates should submit their updated resume along with a brief cover letter highlighting relevant behavioral health and case management experience. Qualified applicants will be contacted by the InfoTech Solutions recruitment team for the next steps in the hiring process.