Job Summary

InfoTech Solutions is seeking a compassionate and detail-oriented Remote Nurse Case Manager specializing in Behavioral Health to join our growing healthcare support team. In this role, you will coordinate patient-centered care plans, support individuals experiencing behavioral and mental health challenges, and collaborate with interdisciplinary healthcare professionals to improve patient outcomes.

The ideal candidate is a licensed registered nurse with strong case management experience and a passion for behavioral health. You will serve as a key liaison between patients, families, providers, and healthcare systems to ensure appropriate care, resource access, and treatment adherence. This fully remote position offers the opportunity to make a meaningful impact while working in a flexible and supportive environment.

Key Responsibilities

• Conduct comprehensive patient assessments related to behavioral and mental health needs.

• Develop and implement individualized care management plans based on clinical evaluation.

• Coordinate care between patients, physicians, therapists, social workers, and other healthcare providers.

• Monitor patient progress, treatment adherence, and behavioral health outcomes.

• Provide education and guidance to patients and families regarding treatment plans and available resources.

• Facilitate referrals to mental health services, community resources, and specialized care providers.

• Maintain accurate and confidential documentation in electronic health record (EHR) systems.

• Ensure compliance with healthcare regulations, quality standards, and organizational policies.

• Participate in interdisciplinary case review meetings and contribute to patient care strategies.

• Support crisis intervention and escalation procedures when necessary.

Required Skills and Qualifications

• Active Registered Nurse (RN) license in good standing.

• Bachelor of Science in Nursing (BSN) preferred.

• Strong understanding of behavioral health conditions, treatment models, and patient advocacy.

• Excellent communication, care coordination, and documentation skills.

• Proficiency with electronic medical records (EMR/EHR) systems.

• Ability to manage multiple cases while maintaining high-quality patient care.

• Strong critical thinking and problem-solving skills.

• Ability to work independently in a remote environment while collaborating with virtual teams.

Experience

• Minimum 3–5 years of clinical nursing experience, preferably in behavioral health, mental health, or case management.

• Previous experience in care coordination, utilization management, or nurse case management is highly desirable.

• Experience working with multidisciplinary healthcare teams and community resources.

• Prior remote healthcare support experience is a plus.

Working Hours

• Full-time remote position.

• Standard schedule: Monday to Friday (8:00 AM – 5:00 PM) with occasional flexibility based on patient needs.

• Some on-call or extended hours may be required depending on case demands.

Knowledge, Skills and Abilities

• Knowledge of behavioral health treatment frameworks and patient support strategies.

• Understanding of healthcare compliance, HIPAA, and patient confidentiality requirements.

• Ability to perform patient risk assessments and identify appropriate care pathways.

• Strong organizational and time management skills.

• Ability to build trust with patients experiencing mental health challenges.

• Effective collaboration with healthcare professionals in a remote care environment.

Benefits

• Competitive salary package.

• Fully remote work environment.

• Comprehensive health, dental, and vision insurance.

• Paid time off and holidays.

• Professional development and continuing education support.

• Employee wellness and mental health programs.

• Retirement savings plan with company contribution.

Why Join InfoTech Solutions

At InfoTech Solutions, we believe healthcare professionals play a vital role in transforming patient outcomes. By joining our team, you will become part of a mission-driven organization dedicated to improving access to behavioral healthcare through innovation and compassionate care. We provide a collaborative remote environment, opportunities for professional growth, and the chance to positively impact lives every day.

How to Apply

Interested candidates are invited to submit their updated resume and a brief cover letter outlining their experience in behavioral health and case management. Applications can be submitted through the InfoTech Solutions careers portal or by emailing the recruitment team with the subject line: “Remote Nurse Case Manager – Behavioral Health Focus Application.”