Job Summary

UrbanWear Retail is seeking a motivated and customer-focused Retail Sales Assistant to join our dynamic team in our clothing and accessories store. The ideal candidate will provide an exceptional shopping experience to our customers, assisting with product selection, offering fashion advice, and ensuring the store operates smoothly. This role is perfect for someone passionate about fashion, retail, and delivering outstanding customer service in a fast-paced retail environment.

Key Responsibilities

• Greet and assist customers in a friendly, professional, and timely manner.

• Provide expert guidance on clothing and accessories, helping customers make informed purchase decisions.

• Maintain a visually appealing store environment, including merchandise displays, signage, and stock organization.

• Process sales transactions accurately using the point-of-sale system.

• Handle customer inquiries, complaints, and returns professionally and efficiently.

• Support inventory management by receiving, unpacking, and restocking merchandise.

• Assist in achieving sales targets and contribute to overall store performance.

• Participate in team meetings, training sessions, and store events as required.

Required Skills and Qualifications

• High school diploma or equivalent; a degree in Retail Management, Fashion, or related field is a plus.

• Strong interpersonal and communication skills, with the ability to build rapport with customers.

• Basic understanding of fashion trends, clothing, and accessory products.

• Numeracy skills for handling transactions and cash management.

• Ability to work effectively both independently and as part of a team.

Experience

• Previous retail or customer service experience is preferred but not mandatory.

• Experience in fashion retail or luxury accessories is a strong advantage.

Working Hours

• Full-time or part-time positions available.

• Flexible shifts, including weekends, evenings, and public holidays as required by store operations.

Knowledge, Skills, and Abilities

• Excellent customer service and problem-solving skills.

• Strong attention to detail and organizational abilities.

• Ability to work in a fast-paced environment and adapt to changing priorities.

• Knowledge of retail operations, point-of-sale systems, and inventory management.

• Positive attitude, enthusiasm, and a professional appearance.

Benefits

• Competitive salary with performance-based incentives.

• Staff discounts on clothing and accessories.

• Training and professional development opportunities.

• Friendly and supportive work environment.

• Opportunities for career advancement within UrbanWear Retail.

Why Join UrbanWear Retail

UrbanWear Retail is committed to creating a vibrant shopping experience for our customers while fostering growth and development for our employees. Joining our team means becoming part of a passionate, fashion-forward company that values teamwork, innovation, and customer satisfaction.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter detailing their interest and relevant experience. Applications can be sent via email to us or submitted in-store. Qualified candidates will be contacted for an interview.