Job Summary

As a Short Term Insurance Home Owners Contents Consultant at Absa Group, you will play a pivotal role in assisting clients to safeguard their homes and valuable assets. This role focuses on providing expert guidance on home contents insurance products while ensuring full compliance with FAIS regulations. You will be responsible for identifying client needs, offering tailored insurance solutions, and delivering exceptional customer service to enhance client satisfaction and retention. This position offers a unique opportunity to contribute to a leading financial services organization while building a rewarding career in insurance consultancy.

Key Responsibilities

• Conduct thorough assessments of clients’ home insurance needs and advise on appropriate cover options.

• Develop and maintain strong relationships with clients through proactive engagement and consistent follow-ups.

• Ensure compliance with FAIS regulations in all client interactions and documentation.

• Prepare accurate and comprehensive insurance proposals, quotations, and policy documentation.

• Handle client inquiries, claims support, and resolve any issues efficiently and professionally.

• Identify opportunities for cross-selling additional insurance or financial products.

• Keep abreast of industry developments, policy updates, and market trends to provide informed advice.

• Maintain detailed records of client interactions, applications, and transactions.

Required Skills and Qualifications

• Valid FAIS (Financial Advisory and Intermediary Services) license.

• Strong knowledge of short-term insurance products, specifically home contents insurance.

• Excellent interpersonal, communication, and customer service skills.

• Proven ability to build and maintain client relationships.

• Strong analytical and problem-solving capabilities.

• Attention to detail and commitment to compliance and ethical standards.

• Proficiency in Microsoft Office Suite and CRM systems.

Experience

• Minimum 2–3 years’ experience in short-term insurance sales or consultancy.

• Demonstrated experience in providing advice and solutions to retail clients.

• Previous exposure to risk assessments and claims handling is an advantage.

Working Hours

• Standard business hours, Monday to Friday, with occasional flexibility for client meetings.

• Some remote or hybrid work options may be available depending on operational requirements.

Knowledge, Skills, and Abilities

• Strong understanding of home insurance policies, coverage options, and exclusions.

• Ability to assess risk and provide tailored insurance solutions.

• High level of professionalism and integrity in client dealings.

• Effective negotiation and persuasion skills.

• Strong organizational and time management abilities.

• Capacity to adapt quickly to regulatory changes and industry developments.

Benefits

• Competitive salary with performance-based incentives.

• Comprehensive medical aid and retirement fund options.

• Professional development and training opportunities.

• Career growth within a leading financial institution.

• Supportive and inclusive work environment.

Why Join Absa Group?

Joining Absa Group means becoming part of a respected, innovative financial services organization that values integrity, client-centric solutions, and professional growth. You will work in a dynamic environment with access to ongoing learning and development, while contributing meaningfully to helping clients protect what matters most.

How to Apply

Interested candidates are invited to submit their CV and a cover letter highlighting relevant experience to us. Please ensure your application clearly references the position “Short Term Insurance Home Owners Contents Consultant (FAIS)”.