Job Summary

eDesk Solutions is seeking a detail-oriented, proactive, and reliable Virtual Office Support Clerk to join our dynamic remote team. As part of our administrative support division, you will play a crucial role in ensuring seamless virtual office operations by managing correspondence, organizing data, assisting in scheduling, and supporting various teams. This is an ideal opportunity for individuals who are self-motivated, tech-savvy, and thrive in a flexible work-from-home environment. If you have a passion for administrative excellence and wish to contribute to a growing organization, we invite you to be a key part of our support system.

Key Responsibilities

• Provide day-to-day administrative and clerical support to virtual teams.
• Manage email correspondence, data entry, document organization, and scheduling.
• Assist in maintaining digital filing systems, reports, and spreadsheets with accuracy and confidentiality.
• Coordinate meetings, conference calls, and virtual events, ensuring timely communication and resource availability.
• Handle customer inquiries, follow-ups, and basic troubleshooting with a professional demeanor.
• Support HR and operations by updating records, preparing reports, and assisting with onboarding procedures.
• Maintain workflow efficiency and support task prioritization under minimal supervision.
• Assist in creating and managing office templates, documentation, and process guides.
• Ensure data security, compliance, and confidentiality in all office processes.

Required Skills and Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Proven experience in virtual assistance, office support, or administrative roles.
• Excellent written and verbal communication skills in English.
• Strong organizational, time-management, and multitasking abilities.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive).
• Ability to learn new tools like Slack, Trello, Zoom, or similar platforms.
• Comfortable working independently and collaborating in a remote team setting.
• Strong problem-solving skills with attention to detail.
• Ability to manage sensitive information with discretion and professionalism.

Experience

• 1 to 3 years of experience in office administration, customer support, or virtual assistance roles preferred.
• Experience with remote work tools and platforms is highly desirable.
• Previous exposure to CRM systems, task management tools, or cloud-based storage platforms is a plus.

Working Hours

• Full-time position with flexible working hours.
• Must be available during core business hours (as per company’s timezone).
• Ability to adapt to occasional urgent tasks or meetings beyond regular hours.

Knowledge, Skills, and Abilities

• Strong communication and interpersonal skills.
• Ability to handle multiple tasks without compromising quality.
• High level of integrity, confidentiality, and accountability.
• Tech-savvy with a quick learning ability for new tools and software.
• Exceptional attention to detail and accuracy.
• Time management and ability to meet deadlines.
• Self-driven with minimal supervision.

Benefits

• Work from home with flexible schedule.
• Competitive salary with performance-based incentives.
• Training and skill development opportunities.
• Supportive and inclusive virtual work environment.
• Health and wellness programs.
• Paid leave and holidays.
• Opportunity to grow and work with professionals across diverse industries.

Why Join eDesk Solutions?

At eDesk Solutions, we value efficiency, collaboration, and innovation. Joining our team means working in a supportive virtual environment where your contributions are recognized and your growth is encouraged. We empower our employees by offering autonomy, opportunities for learning, and a work-life balance that helps you thrive both professionally and personally. Be part of a forward-thinking organization that believes in building lasting relationships, enhancing productivity, and embracing technology for better work experiences.

How to Apply

Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience and why they are a perfect fit for this role. Please email your application to us with the subject line “Application for Virtual Office Support Clerk.”