Job Summary

Flipkart is seeking a motivated and persuasive Virtual Sales Partner / Telesales Specialist to support our growing customer base through remote sales engagement. In partnership with SquadStack, this role focuses on converting leads, promoting products, and delivering a seamless customer experience through effective communication. You will work from home, handle inbound/outbound calls, understand customer needs, and drive successful sales outcomes while maintaining high service standards.

Key Responsibilities

• Conduct outbound/inbound calls to potential customers to explain product features, benefits, and offers.

• Convert qualified leads into confirmed sales through strong negotiation and relationship-building skills.

• Maintain detailed and accurate records of customer interactions, feedback, and sales activities.

• Follow standardized scripts and communication guidelines to ensure consistent and professional messaging.

• Understand customer requirements and recommend the most relevant Flipkart products/services.

• Meet daily/weekly/monthly sales targets and performance metrics.

• Assist in resolving basic customer queries and redirecting complex issues when necessary.

• Collaborate with the SquadStack team for continuous performance improvement, coaching, and process adherence.

Required Skills and Qualifications

• Excellent verbal communication skills in English and Hindi (additional languages are a plus).

• Strong sales orientation with the ability to persuade, convince, and close deals.

• Good understanding of sales fundamentals, customer engagement, and telecalling techniques.

• Comfortable working with CRM tools, calling platforms, and lead-management systems.

• Ability to remain patient, empathetic, and solution-focused during conversations.

• Basic computer literacy and the ability to work with digital tools in a remote environment.

Experience

• 0–3 years of experience in telesales, inside sales, customer service, or BPO preferred.

• Freshers with excellent communication and interest in sales are welcome to apply.

Working Hours

• Flexible work-from-home model with shift options depending on project requirements.

• Typical working window: 6–8 hours per day, across daytime shifts.

• Weekend/holiday availability may be required based on sales cycles and workload.

Knowledge, Skills and Abilities

• Strong understanding of customer psychology and buying behavior.

• Ability to multitask, prioritize, and manage time effectively.

• High level of self-motivation and a target-driven mindset.

• Ability to adapt quickly to scripting changes, product updates, and new sales strategies.

• Good listening skills and the ability to identify opportunities during conversations.

Benefits

• 100% remote work – operate comfortably from your home.

• Opportunity to work through SquadStack’s flexible work model with performance-based incentives.

• Competitive compensation with attractive commissions on successful conversions.

• Skill development through ongoing training, coaching, and performance feedback.

• Exposure to Flipkart’s fast-paced e-commerce environment.

• Career growth opportunities within sales and customer engagement roles.

Why Join

• Work with India’s leading e-commerce platform, Flipkart, from anywhere.

• Be part of a dynamic telesales model with performance-driven earnings.

• Ideal for individuals seeking flexible, remote work with strong career potential.

• Supportive team environment with continuous opportunities to upgrade sales skills.

• Perfect for professionals and freshers aiming to build a solid foundation in sales.

How to Apply

Interested candidates can submit their application through the designated Flipkart/SquadStack recruitment platform.
Prepare your updated resume and ensure your contact details are accurate.
Shortlisted candidates will be contacted for an online assessment and telephonic interview.