Job Summary
SunBay Cruises is seeking enthusiastic and professional Waiters to join our cruise dining team, delivering an exceptional fine dining experience to our guests. As a Waiter on board, you will be the face of our hospitality services, ensuring that guests receive impeccable service, exquisite food presentation, and memorable dining experiences. This role requires a keen attention to detail, excellent communication skills, and the ability to thrive in a fast-paced, guest-focused environment.
Key Responsibilities
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Provide high-quality service in the cruise ship’s dining room, ensuring all guests feel welcomed and attended to.
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Present menus, explain daily specials, and make recommendations to enhance the dining experience.
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Take orders accurately and deliver food and beverages promptly and professionally.
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Maintain cleanliness, organization, and presentation standards of the dining area.
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Collaborate with kitchen and bar staff to ensure smooth service operations.
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Respond promptly and effectively to guest requests and feedback.
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Follow all health, safety, and hygiene regulations, maintaining a safe and clean work environment.
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Assist in setting up and breaking down the dining area as needed.
Required Skills and Qualifications
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Strong interpersonal and communication skills.
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Ability to work efficiently under pressure in a fast-paced environment.
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Professional appearance and positive attitude.
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Knowledge of fine dining service standards and etiquette.
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Ability to work as part of a team and independently when required.
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Fluency in English; additional languages are a plus.
Experience
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Previous experience in fine dining, hospitality, or cruise service is preferred but not mandatory.
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On-the-job training will be provided for exceptional candidates.
Working Hours
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Full-time, rotational shifts, including evenings, weekends, and holidays as per cruise schedules.
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Flexibility to work during special events and themed dining nights.
Knowledge, Skills, and Abilities
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Strong guest service orientation and the ability to anticipate guest needs.
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Excellent time management and multitasking skills.
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Physical stamina to stand and walk for long periods during service hours.
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Familiarity with POS systems and basic food & beverage knowledge.
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Adaptability to work in a multicultural and dynamic cruise environment.
Benefits
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Competitive salary and tips included.
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Accommodation and meals provided on board.
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Travel opportunities to international destinations.
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Comprehensive training and career development programs.
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Access to employee wellness and recreational facilities on the ship.
Why Join SunBay Cruises?
At SunBay Cruises, we value our crew members as much as our guests. Joining our team means becoming part of a global family, working in a vibrant environment, and developing your career in hospitality. You’ll gain invaluable experience, meet people from around the world, and contribute to creating unforgettable memories for our guests.
How to Apply
Interested candidates are invited to submit their CV/resume and a cover letter detailing relevant experience and interest in cruise hospitality. Applications can be sent to us with the subject line: “Waiter – Cruise Dining Room Attendant Application.”