Job Summary:

FoodNest Eatery is seeking enthusiastic, customer-focused Waiters and Waitresses to join our casual dining team. In this role, you will be the face of our restaurant, delivering exceptional service to ensure each guest enjoys a memorable dining experience. The ideal candidate will have excellent interpersonal skills, a positive attitude, and a passion for hospitality.

As a member of our team, you will take orders, serve food and beverages, assist with table management, and ensure our dining environment is welcoming and well-maintained. This position offers an opportunity to grow within a vibrant and dynamic restaurant environment.

Key Responsibilities:

• Greet and welcome guests promptly and courteously.

• Present menus, explain daily specials, and answer customer inquiries.

• Take accurate food and beverage orders and relay them to the kitchen and bar staff.

• Serve meals and drinks efficiently while ensuring correct presentation and temperature.

• Monitor guest satisfaction and respond promptly to any concerns or requests.

• Clear tables, reset them, and maintain a clean dining area throughout service hours.

• Assist with inventory management, stock replenishment, and proper storage of items.

• Follow health, safety, and sanitation guidelines at all times.

• Collaborate with team members to provide smooth and efficient service.

Required Skills and Qualifications:

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced, team-oriented environment.

• Friendly, approachable, and professional demeanor.

• Basic math skills for handling bills and payments accurately.

• Knowledge of food safety and hygiene practices.

• Physical stamina to stand for long periods and carry trays of food and beverages.

Experience:

• Previous experience as a waiter/waitress or in customer service is preferred but not mandatory.

• Experience in casual dining or similar hospitality settings is an advantage.

Working Hours:

• Flexible shifts including mornings, evenings, weekends, and holidays.

• Part-time and full-time positions available.

Knowledge, Skills, and Abilities:

• Excellent customer service orientation.

• Strong attention to detail and organizational skills.

• Ability to multitask under pressure while maintaining a friendly demeanor.

• Teamwork and collaboration skills.

• Basic knowledge of POS systems is a plus.

Benefits:

• Competitive salary with tips.

• Opportunity for career growth and internal promotions.

• Employee discounts on meals.

• Training programs to enhance hospitality and customer service skills.

• Friendly and inclusive work environment.

Why Join FoodNest Eatery:

Joining FoodNest Eatery means becoming part of a passionate team that values excellence in customer service. We offer a dynamic and supportive environment where your contributions are recognized, and career growth is encouraged. You will gain hands-on experience in the hospitality industry while creating memorable dining experiences for our guests every day.

How to Apply:

Interested candidates are invited to submit their resume along with a brief cover letter highlighting relevant experience to us. Shortlisted candidates will be contacted for an interview. Walk-in applications may also be accepted at our restaurant during business hours.