Job Summary

Flipkart is seeking motivated and customer-focused Inside Sales Representatives to join our remote sales team. This work-from-home role is ideal for individuals who are passionate about sales, enjoy interacting with customers, and are driven by targets and performance. As an Inside Sales Representative, you will play a key role in promoting Flipkart’s products and services, building strong customer relationships, and driving revenue growth through outbound and inbound sales interactions.

Key Responsibilities

• Engage with potential and existing customers via phone, email, and digital communication channels
• Promote Flipkart products, offers, and services effectively to meet sales targets
• Understand customer needs and recommend suitable products or solutions
• Handle customer queries, objections, and concerns in a professional manner
• Maintain accurate records of customer interactions and sales activities in CRM systems
• Follow up with leads and ensure timely closure of sales opportunities
• Collaborate with internal teams to improve customer experience and sales performance
• Adhere to company policies, sales scripts, and compliance guidelines

Required Skills and Qualifications

• Strong verbal and written communication skills in English (additional languages are a plus)
• Persuasive selling and negotiation abilities
• Customer-centric mindset with a results-driven approach
• Basic computer proficiency and ability to work with CRM tools
• Strong listening and problem-solving skills
• Ability to work independently in a remote environment

Experience

• 0–3 years of experience in inside sales, telesales, customer service, or a similar role
• Freshers with strong communication and sales aptitude are encouraged to apply
• Prior experience in e-commerce, retail, or B2C sales is an advantage

Working Hours

• Flexible working hours depending on business requirements
• Rotational shifts may apply, including weekends or evenings
• Full-time and part-time options may be available based on role allocation

Knowledge, Skills, and Abilities

• Understanding of sales techniques and customer engagement strategies
• Ability to manage multiple leads and priorities efficiently
• Strong time-management and organizational skills
• Comfortable working with targets and performance metrics
• Adaptability to a fast-paced and dynamic work environment

Benefits

• Work-from-home opportunity with no daily commute
• Competitive salary with performance-based incentives
• Training and development programs to enhance sales skills
• Opportunity to work with one of India’s leading e-commerce companies
• Career growth and internal mobility opportunities
• Supportive and inclusive work culture

Why Join Flipkart

• Be part of a trusted and innovative brand shaping the future of e-commerce
• Gain exposure to large-scale operations and professional sales processes
• Enjoy flexibility and work-life balance with a remote role
• Learn, grow, and advance your career in a high-growth organization

How to Apply

Interested candidates can apply by submitting their updated resume through Flipkart’s official careers portal or the job listing platform where this position is advertised. Shortlisted candidates will be contacted for further assessment and interview rounds.