Job Summary

Degree Bazaar is seeking a dynamic and persuasive Work-From-Home Tele-Caller & Education Counselor to join our growing remote team. The ideal candidate will be responsible for engaging prospective students, understanding their educational goals, and guiding them toward suitable academic programs. This role combines tele-sales expertise with educational counseling, requiring strong communication skills, empathy, and a results-driven mindset. Candidates who are passionate about education and enjoy interacting with people will thrive in this position.

Key Responsibilities

• Make outbound and handle inbound calls to prospective students and parents.

• Provide accurate information about courses, admissions, and program benefits.

• Understand student requirements and recommend appropriate educational pathways.

• Maintain detailed records of interactions in CRM systems.

• Follow up consistently with leads to maximize conversions.

• Achieve weekly and monthly counseling and enrollment targets.

• Address queries, objections, and concerns professionally.

• Coordinate with admissions and support teams for seamless onboarding.

• Stay updated on new programs, industry trends, and institutional offerings.

Required Skills and Qualifications

• Excellent verbal communication and persuasive speaking skills.

• Strong command of English; knowledge of regional languages is an advantage.

• Basic computer proficiency and familiarity with CRM tools.

• Customer-focused attitude with strong interpersonal skills.

• Ability to work independently in a remote environment.

• Goal-oriented with strong follow-through discipline.

• Minimum educational qualification: Graduate in any discipline (preferred).

Experience

• 0–3 years of experience in tele-calling, academic counseling, sales, or customer support.

• Freshers with strong communication skills and learning agility are encouraged to apply.

• Prior experience in the education or EdTech sector will be an added advantage.

Working Hours

• Full-time remote role.

• Standard shift: 6–9 hours per day (as per business requirements).

• Weekends may be working days depending on counseling schedules.

• Flexibility to handle peak admission cycles is expected.

Knowledge, Skills, and Abilities

• Understanding of the higher education landscape and admission processes.

• Strong listening and probing abilities to assess student needs.

• Ability to handle objections and close enrollments confidently.

• Time management and multitasking capability in a fast-paced environment.

• Professional phone etiquette and positive attitude.

• Self-motivated with the ability to meet performance metrics remotely.

Benefits

• Work from the comfort of your home.

• Attractive fixed salary plus performance incentives.

• Growth opportunities in the education and counseling domain.

• Training and skill development support.

• Supportive and collaborative remote work culture.

• Performance recognition and career progression pathways.

Why Join

Joining Degree Bazaar means becoming part of a mission-driven team committed to empowering learners through quality education guidance. You will gain valuable experience in educational consulting, develop high-demand sales and counseling skills, and enjoy the flexibility of remote work while building a rewarding career in the fast-growing EdTech space.

How to Apply

Interested candidates should submit their updated resume along with a brief cover note highlighting relevant experience in tele-calling or education counseling. Shortlisted applicants will be contacted for a virtual interview and communication assessment.