Job Summary
Velocity eCommerce is seeking a detail-oriented and proactive Academic Admin Assistant to support the operations of a fast-growing online learning platform. This remote role is ideal for individuals who are highly organized, tech-savvy, and passionate about education. You will play a key role in ensuring smooth academic coordination, managing administrative tasks, and supporting both learners and instructors in a virtual environment.
Key Responsibilities
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Provide administrative support to academic teams, instructors, and program coordinators
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Manage student records, course enrollments, and academic documentation
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Coordinate schedules, virtual classes, and online assessments
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Respond to student and faculty inquiries via email and chat in a timely manner
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Maintain and update learning management systems (LMS) and databases
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Assist in preparing reports, academic materials, and performance tracking
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Ensure compliance with academic policies and procedures
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Support onboarding of new students and instructors
Required Skills and Qualifications
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Strong organizational and multitasking abilities
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Excellent written and verbal communication skills
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Proficiency in Microsoft Office (Word, Excel, Outlook) and online collaboration tools
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Familiarity with Learning Management Systems (LMS) is an advantage
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Ability to work independently in a remote setup
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High attention to detail and accuracy
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Basic understanding of academic operations or online education platforms
Experience
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Freshers are welcome to apply
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Prior experience in administrative roles, education support, or customer service is a plus
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Experience working remotely or in virtual teams will be beneficial
Working Hours
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Flexible work schedule with standard shift options
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Availability during core academic hours (depending on assigned region/program)
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Weekend or evening shifts may be required occasionally
Knowledge, Skills, and Abilities
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Ability to manage confidential information with integrity
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Strong problem-solving and coordination skills
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Adaptability to fast-paced and evolving online environments
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Comfortable using digital tools and platforms for communication and task management
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Time management skills with the ability to meet deadlines
Benefits
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100% remote work opportunity
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Competitive salary package
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Flexible working hours
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Training and development programs
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Exposure to global education systems and e-learning platforms
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Career growth opportunities within the organization
Why Join
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Be part of a dynamic and innovative online learning ecosystem
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Work with a diverse and global team
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Gain valuable experience in the fast-growing e-learning industry
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Opportunity to build a long-term career in academic administration
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Supportive and collaborative work culture
How to Apply
Interested candidates can apply by submitting their updated resume along with a brief cover letter highlighting their interest in the role. Shortlisted candidates will be contacted for further evaluation, which may include a virtual interview and skill assessment.