Devstationery.com is seeking an enthusiastic, creative, and customer-focused Retail Stationery Assistant & Visual Merchandiser to support daily retail operations while creating visually appealing product displays that enhance the customer shopping experience. This role combines customer service, inventory support, merchandising execution, and brand presentation.
The ideal candidate should have a passion for retail, strong organizational abilities, an eye for design, and a genuine interest in stationery products, office supplies, gifting products, and creative merchandise. This position offers an exciting opportunity to contribute to sales growth while ensuring the store maintains an attractive and professional appearance.
Key Responsibilities
Retail Operations
Assist customers in selecting stationery, office supplies, art materials, and gift products.
Provide product recommendations based on customer needs and preferences.
Handle billing, payments, refunds, and exchanges according to company policies.
Maintain cleanliness, orderliness, and overall presentation of the store.
Support opening and closing store procedures.
Visual Merchandising
Design and arrange product displays to maximize product visibility and sales.
Create seasonal, promotional, and theme-based displays.
Ensure product placement aligns with brand guidelines and merchandising strategies.
Update window displays and promotional sections regularly.
Monitor product presentation and make adjustments when necessary.
Inventory Management
Receive stock deliveries and verify product quantities.
Label, price, and arrange products accurately.
Conduct regular stock counts and inventory checks.
Report damaged, missing, or low-stock items to management.
Assist in replenishing shelves and maintaining product availability.
Customer Engagement
Build positive relationships with customers through excellent service.
Handle customer queries and concerns professionally.
Promote loyalty programs, special offers, and new product launches.
Collect customer feedback to improve service quality.
Required Skills and Qualifications
Bachelor’s degree, diploma, or equivalent qualification preferred.
Certification in retail management, merchandising, or design is an advantage.
Basic knowledge of retail operations and customer service practices.
Understanding of visual merchandising principles.
Proficiency in basic computer applications and POS systems.
Strong communication skills in English; additional local language skills are beneficial.
Experience
1–3 years of experience in retail sales, merchandising, stationery sales, or related roles preferred.
Freshers with strong creativity, presentation skills, and customer service aptitude may also apply.
Experience in gift shops, bookstores, office supply stores, or lifestyle retail environments will be an added advantage.
Working Hours
Part-time or full-time opportunities available based on business requirements.
Flexible retail shift schedules, including weekends and holidays.
Typical shift duration: 6–9 hours per day.
Knowledge, Skills, and Abilities
Strong eye for detail and visual presentation.
Creative thinking and product arrangement skills.
Ability to multitask in a fast-paced retail environment.
Good interpersonal and teamwork abilities.
Strong organizational and stock management capabilities.
Problem-solving skills and a proactive work attitude.
Ability to stand for extended periods and manage physical store tasks.
Benefits
Competitive salary package with performance incentives.
Employee discounts on stationery and lifestyle products.
Training and career development opportunities.
Friendly and creative work environment.
Performance recognition and advancement opportunities.
Exposure to retail branding and merchandising strategies.
Why Join Us?
Joining Devstationery.com means becoming part of a growing retail brand that values creativity, customer satisfaction, innovation, and professional growth. This role offers the opportunity to build retail expertise while contributing to a dynamic and visually engaging shopping experience.
How to Apply
Interested candidates may submit their updated resume along with a brief cover letter highlighting relevant retail or merchandising experience through the company’s official career portal or recruitment team. Shortlisted candidates will be contacted for further assessment and interviews.