Job Summary
Fresher Jobs Hub is seeking dynamic and enthusiastic individuals for the role of Sales or Customer Service Executive. This position is ideal for candidates who possess excellent English communication skills and a passion for interacting with customers. The role involves engaging with clients, understanding their needs, resolving queries, and driving customer satisfaction while contributing to business growth. Whether in sales or service, you will represent the company’s values and ensure a seamless customer experience.
Key Responsibilities
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Handle inbound and outbound customer interactions via phone, email, or chat.
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Provide accurate information about products/services and assist customers in decision-making.
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Resolve customer complaints efficiently and professionally.
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Maintain strong customer relationships to ensure repeat business and loyalty.
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Achieve sales targets (for sales roles) and service quality benchmarks.
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Document customer interactions and update records in CRM systems.
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Collaborate with internal teams to improve customer satisfaction and service delivery.
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Follow company policies, procedures, and communication standards.
Required Skills and Qualifications
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Excellent verbal and written communication skills in English.
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Strong interpersonal and problem-solving abilities.
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Basic computer knowledge and familiarity with MS Office or CRM tools.
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Ability to multitask and work in a fast-paced environment.
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Positive attitude with a customer-first mindset.
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Minimum qualification: 12th pass or any graduate.
Experience
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Freshers are highly encouraged to apply.
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Prior experience in sales, customer support, or call center roles will be an added advantage but is not mandatory.
Working Hours
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Flexible shifts (Day/Night/Rotational shifts depending on business requirements).
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5 or 6 working days per week.
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Work-from-office or hybrid options may be available based on role allocation.
Knowledge, Skills, and Abilities
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Strong listening and comprehension skills.
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Ability to handle customer objections and provide suitable solutions.
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Sales acumen and negotiation skills (for sales roles).
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Time management and organizational abilities.
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Adaptability and willingness to learn new tools and processes.
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Professional demeanor and team collaboration skills.
Benefits
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Competitive salary with performance-based incentives.
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Training and development programs for skill enhancement.
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Career growth opportunities within the organization.
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Supportive and inclusive work environment.
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Employee engagement activities and recognition programs.
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Paid leaves and statutory benefits as per company policy.
Why Join Fresher Jobs Hub?
At Fresher Jobs Hub, we believe in nurturing talent and providing equal opportunities for growth. This is an excellent platform for individuals starting their careers, especially those looking to build strong communication and customer-handling skills. You will gain hands-on experience, continuous learning support, and the chance to grow into higher roles within sales, customer success, or operations.
How to Apply
Interested candidates can apply by submitting their updated resume through the company’s official portal or email. Shortlisted candidates will be contacted for an interview process, which may include a communication assessment and a personal interview.