Job Summary
Degree Bazaar is seeking a dynamic and results-driven Work-From-Home Tele-Caller & Education Counselor to engage prospective students, provide accurate course guidance, and support them throughout the enrollment process. This role combines customer interaction, counseling, and sales skills to help individuals make informed educational decisions. The ideal candidate will be self-motivated, persuasive, and passionate about education and career development.
Key Responsibilities
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Conduct outbound and inbound calls to prospective students and leads.
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Provide detailed information about courses, programs, and career pathways.
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Understand student needs and recommend suitable educational solutions.
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Maintain regular follow-ups with leads to ensure conversion.
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Build and nurture long-term relationships with students and clients.
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Maintain accurate records of interactions in CRM systems.
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Achieve weekly and monthly counseling and conversion targets.
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Address queries, concerns, and objections effectively.
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Collaborate with internal teams to ensure seamless enrollment processes.
Required Skills and Qualifications
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Excellent verbal communication skills in English (additional regional languages are an advantage).
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Strong interpersonal and persuasion skills.
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Ability to work independently in a remote setup.
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Basic computer literacy and familiarity with CRM tools.
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Goal-oriented mindset with a passion for achieving targets.
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Strong listening skills and empathy towards student needs.
Experience
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0–3 years of experience in tele-calling, counseling, sales, or customer service.
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Freshers with strong communication skills are encouraged to apply.
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Experience in the education or EdTech sector will be an added advantage.
Working Hours
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Flexible work-from-home setup.
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Standard working hours with occasional weekend availability based on student needs.
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Shift timings may vary depending on business requirements.
Knowledge, Skills, and Abilities
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Understanding of educational programs, certifications, and career trends.
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Ability to handle high call volumes efficiently.
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Strong negotiation and closing skills.
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Time management and organizational abilities.
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Adaptability to changing targets and work environments.
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Problem-solving mindset with attention to detail.
Benefits
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Work-from-home flexibility.
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Attractive incentive structure based on performance.
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Training and professional development opportunities.
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Exposure to the growing education and EdTech industry.
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Supportive and collaborative work environment.
Why Join Degree Bazaar
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Be part of a fast-growing education platform making a real impact on students’ careers.
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Opportunity to develop sales, counseling, and communication expertise.
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Flexible work environment that supports work-life balance.
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Performance-driven culture with growth and earning potential.
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Chance to contribute to transforming the education landscape.
How to Apply
Interested candidates can apply by submitting their updated resume along with a brief cover letter highlighting their communication skills and relevant experience. Shortlisted candidates will be contacted for a virtual interview process.