Virtual BPO Jobs - Data Entry and Customer Service Roles

Job Overview

Location
Bengaluru, Karnataka, India
Job Type
Full Time

Additional Details

Job ID
3289
Job Views
33

Job Description

Job Summary

MNC Jobs is hiring enthusiastic individuals for Virtual BPO jobs, including Data Entry and Customer Service roles. These remote positions allow candidates to work from the comfort of their homes while handling essential business operations. If you have good typing skills, attention to detail, and excellent communication abilities, this is a great opportunity to kickstart your career in the BPO sector.

Key Responsibilities

Data Entry Roles:

  • Enter, update, and maintain accurate data in company databases and systems.
  • Verify and correct errors to ensure data integrity.
  • Manage electronic files and documents efficiently.
  • Perform basic research and retrieve necessary information for reports.

Customer Service Roles:

  • Handle inbound and outbound calls, emails, or chat support.
  • Address customer inquiries and provide appropriate solutions.
  • Maintain a professional and courteous attitude while assisting customers.
  • Document customer interactions and escalate issues when necessary.
  • Ensure customer satisfaction and follow up on unresolved queries.

Required Skills and Qualifications

  • High school diploma or equivalent (Bachelors degree preferred).
  • Strong computer skills, including proficiency in MS Office (Word, Excel).
  • Excellent typing speed (minimum 35-45 WPM for data entry roles).
  • Effective communication skills in English (verbal and written).
  • Good problem-solving abilities and attention to detail.
  • Ability to work independently and meet deadlines.
  • Prior experience in data entry or customer service is a plus but not mandatory.

Experience

  • Freshers and experienced candidates are welcome to apply.
  • Previous experience in BPO, data entry, or call center roles is an advantage.

Working Hours

  • Flexible shifts available, including day, night, and weekend shifts.
  • Part-time and full-time remote positions offered.

Knowledge, Skills, and Abilities

  • Ability to work under pressure in a fast-paced virtual environment.
  • Strong organizational and time-management skills.
  • Familiarity with CRM software and online customer service tools is beneficial.
  • Quick learner with adaptability to new systems and procedures.

Benefits

  • Work from home with flexible scheduling.
  • Competitive salary with performance incentives.
  • Paid training and career growth opportunities.
  • Health benefits (for eligible employees).
  • Supportive work environment with regular team interactions.

Why Join MNC Jobs?

  • A globally recognized company with excellent work culture.
  • Opportunities to develop valuable customer service and data management skills.
  • Work-life balance with remote job flexibility.
  • Great entry-level experience for individuals looking to build a career in BPO and corporate operations.

How to Apply

Interested candidates can apply online by submitting their updated resume. Click Apply Now or visit our official website to complete the application process.

Join MNC Jobs today and start your journey in the Virtual BPO industry!

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