Job Summary

MNC Jobs is looking for a highly skilled E-commerce Manager to oversee and optimize our online retail operations. The ideal candidate will be responsible for managing the company’s e-commerce platforms, driving digital sales growth, improving the user experience, and executing online marketing strategies. If you have a strong background in digital commerce, analytics, and customer engagement, we invite you to apply.

Key Responsibilities

• Develop and implement e-commerce strategies to increase sales and improve customer retention.

• Manage and optimize online sales platforms, ensuring a seamless user experience and efficient order processing.

• Analyze website traffic, conversion rates, and customer behavior to enhance performance.

• Oversee digital marketing campaigns, including SEO, PPC, email marketing, and social media advertising.

• Collaborate with the IT and design teams to improve website functionality and mobile responsiveness.

• Maintain product listings, pricing strategies, and promotional activities.

• Work closely with the supply chain and logistics teams to ensure timely order fulfillment.

• Monitor and report on key performance metrics and market trends.

• Manage customer service and support to improve satisfaction and engagement.

• Ensure compliance with data protection and online retail regulations.

Required Skills and Qualifications

• Bachelors degree in Business, Marketing, E-commerce, or a related field.

• 3+ years of experience in e-commerce management or a similar role.

• Proficiency in e-commerce platforms (Shopify, Magento, WooCommerce, etc.).

• Strong knowledge of digital marketing, SEO, and web analytics tools (Google Analytics, SEMrush, etc.).

• Experience with CRM and customer engagement strategies.

• Excellent communication and project management skills.

• Analytical mindset with the ability to interpret data and drive business decisions.

• Familiarity with supply chain and inventory management processes.

• Ability to work in a fast-paced and dynamic environment.

Experience

• Proven track record of managing and scaling e-commerce businesses.

• Hands-on experience with online sales, marketing automation, and data analytics.

• Experience in the retail, fashion, electronics, or FMCG industries is a plus.

Working Hours

• Monday to Friday, 9:00 AM – 6:00 PM (Flexible, depending on business needs).

• Occasional weekend or evening work may be required during peak sales seasons.

Knowledge, Skills, and Abilities

• Strong problem-solving and decision-making capabilities.

• Ability to develop and maintain relationships with internal and external stakeholders.

• Up-to-date knowledge of e-commerce trends and emerging technologies.

• Attention to detail and ability to manage multiple projects simultaneously.

Benefits

• Competitive salary and performance-based incentives.

• Health and wellness benefits.

• Professional development and training opportunities.

• Remote work flexibility.

• Employee discounts and company perks.

Why Join MNC Jobs?

At MNC Jobs, we are committed to fostering innovation, digital transformation, and career growth. As an E-commerce Manager, you will have the opportunity to lead impactful projects, collaborate with talented professionals, and make a significant contribution to our online business success. If you are passionate about e-commerce and digital retail, we would love to hear from you.

How to Apply

Interested candidates can apply by submitting their updated resume and a cover letter outlining their experience and achievements in e-commerce. Please send your application to us or apply directly through our careers portal.