Senior Supervisor – Delhi Metro Rail Corporation

Metro Jobs Delhi

Available Locations: New Delhi, Delhi

Job Description

Job Summary

Metro Jobs Delhi is hiring a dedicated and experienced Senior Supervisor to join the Delhi Metro Rail Corporation (DMRC) team. This position requires a proactive individual with excellent leadership skills to supervise day-to-day operations, ensure smooth workflow, manage staff, and oversee adherence to safety, quality, and operational protocols. The role is crucial in maintaining DMRC’s reputation for efficiency, reliability, and safety in public transportation services.

Key Responsibilities

• Supervise daily operations of assigned metro stations, maintenance units, or project sites.


• Monitor and coordinate the work of subordinate staff to ensure compliance with operational standards.


• Conduct routine inspections to maintain safety, cleanliness, and service quality.


• Prepare daily reports on operational activities, staff performance, and incidents.


• Address operational challenges, troubleshoot minor technical issues, and escalate major concerns to the management team.


• Ensure adherence to company policies, safety regulations, and standard operating procedures.


• Collaborate with other departments to support smooth metro services and resolve inter-departmental concerns.


• Train and guide junior staff, encouraging professional growth and skill development.

Required Skills and Qualifications

• Bachelor’s Degree or Diploma in Engineering, Transportation, or a related field.


• Strong leadership and people management abilities.


• Excellent communication and coordination skills.


• Ability to handle high-pressure situations and make quick, informed decisions.


• Knowledge of metro operations, maintenance, or transportation management is preferred.

Experience

• Minimum 3–5 years of supervisory experience in railway, metro, transportation, or infrastructure projects.


• Prior experience in managing operations in a public transportation or metro environment will be an advantage.

Working Hours

• Full-time position with rotational shifts, including weekends and public holidays as per operational requirements.


• Availability for emergency or on-call duty may be required.

Knowledge, Skills, and Abilities

• Thorough knowledge of operational procedures and safety standards in metro or railway services.


• Strong problem-solving, organizational, and time-management skills.


• Ability to motivate and lead a team towards achieving performance targets.


• Proficiency in preparing operational reports and maintaining documentation.

Benefits

• Competitive salary package with performance-based incentives.


• Provident Fund (PF), Employee State Insurance (ESI), and other statutory benefits.


• Paid leaves, health coverage, and travel allowances.


• Career growth opportunities with professional training programs.

Why Join

• Be part of one of the most reliable and prestigious metro networks in India.


• Gain exposure to large-scale infrastructure operations and leadership experience.


• Opportunity to contribute to the smooth functioning of a world-class urban transport system.

How to Apply

Interested candidates can submit their updated resume and cover letter to the HR department of Metro Jobs Delhi through the official career portal or email. Shortlisted candidates will be contacted for written tests, interviews, and skill evaluations as part of the DMRC recruitment process.