Entry Level Email Support Work From Home Bangalore

Data Entry Job

Available Locations: Bengaluru, Karnataka

Job Description

Job Title: Email Support Executive (Entry Level)


Location: Remote (Bangalore-based candidates preferred)


Employment Type: Full-Time / Part-Time


Experience: 0–1 Year (Freshers welcome)



Job Overview:


We are hiring Entry-Level Email Support Executives to assist customers by responding to queries and concerns via email. This is a work-from-home role suitable for candidates based in Bangalore looking to start their career in customer support or the BPO industry. Training will be provided.



Key Responsibilities:



  • Respond promptly to customer emails in a professional and helpful manner

  • Understand customer concerns and provide accurate information or resolutions

  • Escalate complex issues to senior support or technical teams as needed

  • Maintain detailed and organized records of interactions

  • Meet performance metrics such as response time and resolution quality

  • Follow internal communication and service protocols



Requirements:



  • Good written communication skills in English

  • Basic computer skills and ability to type efficiently

  • Patience, empathy, and customer-first attitude

  • Ability to work independently with minimal supervision

  • Personal laptop/desktop and reliable internet connection



Preferred Qualifications:



  • 10+2 or graduate (any stream)

  • Prior experience in email/chat support is a plus but not mandatory

  • Familiarity with tools like Gmail, Outlook, Google Docs, or CRM platforms (a bonus)



Benefits:



  • Remote work flexibility

  • Fixed shifts or rotational options (depending on the process)

  • Paid training provided

  • Opportunities to grow within customer service, QA, or team lead roles

  • Performance-based incentives



How to Apply:


Interested candidates can email their resume to us with Subject: Application – Entry-Level Email Support (Remote – Bangalore)

Apply Now

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