Store Support Cashier and Customer Service Role
On + On Kitchen
Available Locations:
Culver City, California
Job Description
Job Summary
On + On Kitchen is looking for a motivated and customer-oriented Store Support Cashier and Customer Service Associate to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment, assisting customers, and ensuring smooth store operations. You will be the first point of contact for customers, handling cash transactions, providing product information, and maintaining a welcoming store atmosphere. Your contribution will help deliver an exceptional customer experience while supporting the day-to-day functioning of the store.
Key Responsibilities
- Greet customers warmly and assist them with their queries and purchases.
- Accurately handle cash, credit card, and digital transactions at the checkout.
- Maintain a clean and organized checkout area and store environment.
- Support stocking, merchandising, and inventory control as needed.
- Assist in resolving customer complaints or escalating them to management.
- Provide product knowledge and upsell additional items to enhance the customer experience.
- Ensure store safety standards and company policies are followed at all times.
- Collaborate with the team to achieve daily operational goals.
Required Skills and Qualifications
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic knowledge of cash handling and point-of-sale (POS) systems.
- Ability to multitask in a fast-paced retail environment.
- Customer-first mindset with problem-solving abilities.
Experience
- 0–2 years of experience in retail, customer service, or cashiering preferred.
- Freshers with strong communication skills and a willingness to learn are welcome to apply.
Working Hours
- Flexible shifts, including weekends and holidays.
- Both full-time and part-time opportunities are available.
Knowledge, Skills, and Abilities
- Knowledge of basic store operations and cash handling procedures.
- Ability to work independently and as part of a team.
- Strong organizational skills with attention to detail.
- Positive attitude and a proactive approach to customer service.
Benefits
- Competitive hourly pay and performance incentives.
- Employee discounts on On + On Kitchen products.
- Flexible work schedule to support work-life balance.
- Training and growth opportunities within the company.
- Supportive and friendly work environment.
Why Join On + On Kitchen?
At On + On Kitchen, we believe in delivering exceptional customer experiences while fostering a supportive work culture. Joining our team means being part of a brand that values teamwork, learning, and career development. You will have the opportunity to grow within the retail industry, contribute to a positive store environment, and interact with a wide range of customers every day.
How to Apply
Interested candidates can apply by sending their updated resume and a brief cover letter to careers@ononkitchen.com with the subject line “Store Support Cashier & Customer Service Application”. Alternatively, walk-in applications are accepted during store hours.