Retail Product Specialist Job at Skechers
Skechers USA
Available Locations:
Culver City, California
Job Description
Job Summary
Skechers USA is seeking an enthusiastic and customer-focused Retail Product Specialist to join our dynamic store team. As a Retail Product Specialist, you will play a pivotal role in creating an exceptional shopping experience by assisting customers, showcasing our products, and driving sales. You will ensure that our customers receive expert product knowledge, personalized recommendations, and a seamless store experience aligned with the Skechers brand.
Key Responsibilities
- Greet and engage customers, delivering excellent customer service with a friendly and professional approach.
- Assist customers in selecting the right Skechers products based on their needs and preferences.
- Demonstrate product features, technology, and benefits to enhance customer satisfaction.
- Maintain product displays, replenish stock, and ensure the store is clean, organized, and visually appealing.
- Achieve individual and store sales targets by actively promoting products and upselling when appropriate.
- Collaborate with team members to create a positive and productive store environment.
- Stay up to date on Skechers products, new arrivals, and current promotions to share with customers.
- Handle customer transactions efficiently and accurately, including cash, credit, and returns.
Required Skills and Qualifications
- Strong communication and interpersonal skills with a passion for customer service.
- Ability to build rapport quickly and maintain positive relationships with customers.
- Basic knowledge of retail operations and sales processes.
- Ability to work independently and as part of a team in a fast-paced environment.
- Professional appearance and a friendly, approachable demeanor.
Experience
- Prior retail or customer service experience preferred, but not required.
- Experience working in footwear, apparel, or sports retail is an advantage.
Working Hours
- Flexible scheduling with weekday, weekend, and holiday availability required.
- Part-time and full-time positions available depending on store needs.
Knowledge, Skills, and Abilities
- Strong understanding of sales techniques and customer service principles.
- Ability to handle multiple tasks and prioritize effectively.
- Comfort in learning and sharing detailed product knowledge.
- Ability to stand for long periods and perform light physical tasks such as stocking and organizing.
Benefits
- Competitive hourly wage and performance-based incentives.
- Employee discounts on Skechers products.
- Opportunities for career growth and development within the company.
- Supportive and team-oriented work environment.
- Access to exclusive product launches and brand events.
Why Join Skechers
At Skechers, we pride ourselves on creating a culture of innovation, teamwork, and growth. As a Retail Product Specialist, you will not only be part of a global footwear and lifestyle brand but also enjoy the opportunity to make meaningful connections with customers while learning and advancing in your career. We celebrate creativity, diversity, and passion for delivering the best shopping experience possible.
How to Apply
Interested candidates are encouraged to submit their application online via the Skechers Careers Portal or in person at your nearest Skechers store. Include your updated resume and be ready to demonstrate your enthusiasm for customer service and the Skechers brand during the interview process.