Mortgage Operations Team Lead Remote US Hours
Insight Advisors
Available Locations:
Culver City, California
Job Description
Job Summary
Insight Advisors is seeking a highly organized and detail-oriented Mortgage Operations Team Lead to manage and oversee the daily operations of our mortgage processing team. This remote role, aligned with US working hours, involves leading a team of mortgage specialists to ensure timely, accurate, and compliant processing of mortgage applications. The ideal candidate will be experienced in mortgage operations, possess exceptional leadership skills, and demonstrate a strong commitment to operational excellence and client satisfaction.
Key Responsibilities
- Lead and supervise the mortgage operations team to ensure timely and accurate processing of applications and documentation.
- Monitor daily workflow and allocate resources to meet operational targets and service level agreements.
- Ensure compliance with all federal, state, and company mortgage regulations.
- Conduct regular performance reviews, provide coaching, and mentor team members to enhance productivity and quality.
- Collaborate with cross-functional departments, including underwriting, sales, and compliance teams, to resolve process bottlenecks.
- Review and approve escalated files to ensure accuracy and adherence to company standards.
- Maintain up-to-date knowledge of industry best practices, policies, and compliance requirements.
- Generate operational reports and provide insights for process improvement initiatives.
Required Skills and Qualifications
- Bachelor’s degree in Finance, Business Administration, or a related field (preferred).
- In-depth knowledge of mortgage processing, loan origination systems, and compliance standards.
- Strong leadership skills with the ability to manage and motivate remote teams effectively.
- Excellent communication, problem-solving, and organizational skills.
- High attention to detail with the ability to prioritize tasks in a fast-paced environment.
- Proficiency in mortgage software, MS Office Suite, and digital workflow tools.
Experience
- 5+ years of experience in mortgage operations or processing.
- 2+ years in a team lead, supervisory, or managerial role within the mortgage industry.
- Proven track record in remote team management and process optimization.
Working Hours
- Fully remote position aligned with US working hours (EST or CST preferred).
- Flexibility to accommodate occasional high-volume periods or deadlines.
Knowledge, Skills, and Abilities
- Strong knowledge of mortgage regulations, loan processing, and underwriting workflows.
- Ability to analyze reports, identify trends, and implement process improvements.
- Adaptability to new technologies and process automation tools.
- Strong interpersonal skills for effective team collaboration and client interaction.
Benefits
- Competitive salary with performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and flexible work arrangements.
- Professional development and growth opportunities within a leading mortgage advisory firm.
Why Join Insight Advisors
At Insight Advisors, we believe in empowering our teams with the tools and flexibility they need to succeed. As a Mortgage Operations Team Lead, you will play a key role in shaping operational excellence, driving team success, and contributing to the growth of an innovative mortgage solutions provider. Join a collaborative and remote-friendly environment where your expertise will be valued and your career can thrive.
How to Apply
Interested candidates are encouraged to submit their updated resume and a brief cover letter highlighting relevant experience to careers@insightadvisors.com with the subject line: Mortgage Operations Team Lead – Remote. Only shortlisted candidates will be contacted for the next steps in the recruitment process.