Mortgage Operations Team Lead Remote US Hours

Insight Advisors

Available Locations: Culver City, California

Job Description

Job Summary


Insight Advisors is seeking a highly organized and detail-oriented Mortgage Operations Team Lead to manage and oversee the daily operations of our mortgage processing team. This remote role, aligned with US working hours, involves leading a team of mortgage specialists to ensure timely, accurate, and compliant processing of mortgage applications. The ideal candidate will be experienced in mortgage operations, possess exceptional leadership skills, and demonstrate a strong commitment to operational excellence and client satisfaction.




Key Responsibilities



  • Lead and supervise the mortgage operations team to ensure timely and accurate processing of applications and documentation.

  • Monitor daily workflow and allocate resources to meet operational targets and service level agreements.

  • Ensure compliance with all federal, state, and company mortgage regulations.

  • Conduct regular performance reviews, provide coaching, and mentor team members to enhance productivity and quality.

  • Collaborate with cross-functional departments, including underwriting, sales, and compliance teams, to resolve process bottlenecks.

  • Review and approve escalated files to ensure accuracy and adherence to company standards.

  • Maintain up-to-date knowledge of industry best practices, policies, and compliance requirements.

  • Generate operational reports and provide insights for process improvement initiatives.




Required Skills and Qualifications



  • Bachelor’s degree in Finance, Business Administration, or a related field (preferred).

  • In-depth knowledge of mortgage processing, loan origination systems, and compliance standards.

  • Strong leadership skills with the ability to manage and motivate remote teams effectively.

  • Excellent communication, problem-solving, and organizational skills.

  • High attention to detail with the ability to prioritize tasks in a fast-paced environment.

  • Proficiency in mortgage software, MS Office Suite, and digital workflow tools.




Experience



  • 5+ years of experience in mortgage operations or processing.

  • 2+ years in a team lead, supervisory, or managerial role within the mortgage industry.

  • Proven track record in remote team management and process optimization.




Working Hours



  • Fully remote position aligned with US working hours (EST or CST preferred).

  • Flexibility to accommodate occasional high-volume periods or deadlines.




Knowledge, Skills, and Abilities



  • Strong knowledge of mortgage regulations, loan processing, and underwriting workflows.

  • Ability to analyze reports, identify trends, and implement process improvements.

  • Adaptability to new technologies and process automation tools.

  • Strong interpersonal skills for effective team collaboration and client interaction.




Benefits



  • Competitive salary with performance-based incentives.

  • Comprehensive health, dental, and vision insurance.

  • 401(k) retirement plan with company match.

  • Paid time off, holidays, and flexible work arrangements.

  • Professional development and growth opportunities within a leading mortgage advisory firm.




Why Join Insight Advisors


At Insight Advisors, we believe in empowering our teams with the tools and flexibility they need to succeed. As a Mortgage Operations Team Lead, you will play a key role in shaping operational excellence, driving team success, and contributing to the growth of an innovative mortgage solutions provider. Join a collaborative and remote-friendly environment where your expertise will be valued and your career can thrive.




How to Apply


Interested candidates are encouraged to submit their updated resume and a brief cover letter highlighting relevant experience to careers@insightadvisors.com with the subject line: Mortgage Operations Team Lead – Remote. Only shortlisted candidates will be contacted for the next steps in the recruitment process.