Emirates Airline Airport Ground Staff Jobs for Freshers
Emirates Airlines
Available Locations:
Karachi, Sindh
Job Description
Job Summary
Emirates Airlines is seeking enthusiastic and customer-focused individuals to join our team as Airport Ground Staff. This is an exciting opportunity for freshers looking to build a rewarding career in the aviation industry with one of the world's most prestigious airlines. As a Ground Staff member, you will be the face of Emirates at the airport, responsible for delivering exceptional service to ensure smooth and safe operations both on the ground and at the terminal.
Key Responsibilities
- Greet and assist passengers during check-in, boarding, and arrival processes.
- Manage baggage handling, tagging, and loading coordination.
- Guide passengers through immigration and security procedures.
- Provide accurate flight information, resolve ticketing or schedule issues.
- Ensure compliance with safety protocols and airline regulations.
- Escort passengers with special needs or VIP travelers.
- Coordinate with flight and cabin crew to ensure timely departures and arrivals.
- Handle emergency situations calmly and professionally.
- Maintain a clean and organized working environment at gates and counters.
Required Skills and Qualifications
- Minimum High School Diploma or equivalent; diploma/degree in Hospitality, Aviation, or Tourism is a plus.
- Strong communication and interpersonal skills.
- Fluent in English (spoken & written); additional languages are an advantage.
- Basic computer literacy and familiarity with airport systems or ticketing software.
- Ability to handle high-pressure situations with professionalism.
- Neat and presentable appearance at all times (per Emirates grooming standards).
Experience
- No prior experience required – Freshers are encouraged to apply.
- Any internship or part-time experience in customer service, hospitality, or aviation will be considered an asset.
Working Hours
- Rotational shifts, including weekends and public holidays.
- 8 to 10 hours per shift, with shift timings aligned with flight schedules.
- Night and early morning shifts may be required.
Knowledge, Skills, and Abilities
- Excellent problem-solving and decision-making abilities.
- High level of patience, empathy, and cultural sensitivity.
- Ability to work in a fast-paced environment and adapt quickly to changes.
- Strong team collaboration skills with a customer-first mindset.
- Physically fit and capable of standing for extended periods and lifting luggage (when required).
Benefits
- Competitive starting salary with performance-based increments.
- Complimentary travel benefits for employees and family.
- Meal allowance and transportation assistance.
- Uniform provided with grooming allowance.
- Paid training and certifications in aviation and customer service.
- Health and wellness coverage including medical and dental insurance.
- Career progression and international exposure within Emirates Group.
Why Join Emirates Airlines?
- Be part of a world-renowned airline that sets global standards in aviation.
- Work in a dynamic, multicultural environment with supportive leadership.
- Gain access to industry-leading training, career advancement, and global mobility.
- Contribute to delivering the “Emirates Experience” at the airport level.
- Join a brand that values excellence, teamwork, and employee satisfaction.
How to Apply
Interested candidates can apply by submitting their updated resume and a recent passport-sized photograph through the Emirates Careers Portal at: đź”— www.emiratesgroupcareers.com