Remote Technical Writer – Software Documentation

OneTech Associates

Available Locations: New York, New York

Job Description

Job Summary


OneTech Associates is seeking a detail-oriented and highly skilled Remote Technical Writer with a passion for creating clear, concise, and user-friendly software documentation. You will collaborate with product managers, developers, and QA teams to translate complex technical information into easily understandable manuals, guides, and online help resources. This is an excellent opportunity for a talented communicator who thrives in a fast-paced, tech-driven environment and values accuracy, structure, and clarity in content creation.



Key Responsibilities



  • Develop, write, and maintain high-quality software documentation, including user guides, API references, release notes, and FAQs.

  • Collaborate with engineers, designers, and product managers to gather technical information and understand product functionality.

  • Create and update documentation to align with software updates, new features, and product enhancements.

  • Ensure all technical documents adhere to company style guidelines and branding requirements.

  • Conduct peer reviews and edit content for accuracy, grammar, and readability.

  • Organize and manage documentation repositories for easy access and version control.

  • Convert technical concepts into diagrams, flowcharts, and visual aids to enhance understanding.

  • Stay informed about emerging technologies, tools, and best practices in technical writing.



Required Skills and Qualifications



  • Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.

  • Proven experience as a Technical Writer in the software industry.

  • Exceptional written and verbal communication skills in English.

  • Strong understanding of software development processes, APIs, and cloud technologies.

  • Proficiency in documentation tools such as MadCap Flare, Confluence, Microsoft Word, and Google Docs.

  • Ability to work with source control systems like Git.

  • Strong attention to detail with a commitment to accuracy.



Experience



  • Minimum 2–4 years of experience in technical writing for software products.

  • Experience collaborating with cross-functional teams in Agile or Scrum environments.

  • Familiarity with developer-focused documentation and API content creation.



Working Hours



  • Flexible working hours with a focus on meeting project deadlines.

  • Core availability required for team meetings between 9:00 AM – 1:00 PM (GMT).



Knowledge, Skills, and Abilities



  • Knowledge of industry-standard documentation practices and style guides.

  • Ability to quickly grasp complex technical concepts and explain them clearly.

  • Skilled in using visual tools for diagrams and workflow illustrations.

  • Strong organizational and time-management abilities.

  • Problem-solving mindset with adaptability to shifting priorities.



Benefits



  • Competitive salary package based on experience.

  • 100% remote work opportunity.

  • Health and wellness benefits.

  • Paid time off and holidays.

  • Professional development and training programs.

  • Collaborative and innovative work environment.



Why Join OneTech Associates


At OneTech Associates, we believe in empowering our employees with the tools, flexibility, and support they need to succeed. You’ll have the opportunity to work with cutting-edge technologies, contribute to innovative projects, and shape documentation that impacts thousands of users worldwide. We value creativity, ownership, and continuous learning — and we reward excellence.



How to Apply


Interested candidates should send their updated CV, along with samples or links to previous technical writing work, to careers@onetechassociates.com with the subject line: "Application – Remote Technical Writer (Software Documentation)".

Apply Now

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