Retail Loss Prevention Security Officer

SecureMalls Inc.

Available Locations: Miami, Florida

Job Description

Job Summary


SecureMalls Inc., a leader in providing premium retail security solutions, is seeking a vigilant and detail-oriented Retail Loss Prevention Security Officer to safeguard store assets, deter theft, and ensure a safe shopping environment for customers and staff. The ideal candidate will have a strong sense of integrity, excellent observational skills, and the ability to act swiftly in high-pressure situations. This role is key to maintaining the store’s reputation and profitability by reducing losses and enhancing overall security operations.



Key Responsibilities



  • Monitor store premises via surveillance systems and direct floor patrols to detect suspicious activities.

  • Apprehend and detain shoplifters in accordance with company policies and local laws.

  • Investigate incidents of theft, fraud, and policy violations, preparing detailed reports for management and law enforcement.

  • Collaborate with store management to implement and enforce loss prevention strategies.

  • Conduct bag checks and audits of deliveries, stockrooms, and cash handling processes.

  • Assist in emergency situations, including evacuations and first aid support when necessary.

  • Maintain accurate incident logs and security records.

  • Provide visible deterrence to criminal activity through professional presence and communication.



Required Skills and Qualifications



  • High school diploma or equivalent (Associate or Bachelor’s degree in Criminal Justice or related field preferred).

  • Proven experience in retail loss prevention, security, or law enforcement.

  • Strong observational and analytical skills with keen attention to detail.

  • Ability to remain calm and professional in stressful situations.

  • Proficient in writing incident reports and maintaining accurate records.

  • Basic knowledge of CCTV, alarm systems, and security technologies.

  • Excellent communication and interpersonal skills.

  • Physical stamina for prolonged standing, walking, and occasional pursuit situations.



Experience



  • Minimum: 1–2 years of experience in retail security, law enforcement, or a related field.

  • Preferred: Experience in large retail environments or shopping malls.

  • Any relevant certifications (e.g., Loss Prevention Certification, First Aid/CPR) are an advantage.



Working Hours



  • Flexible schedule including evenings, weekends, and public holidays.

  • Shifts may vary based on store operational hours and seasonal demands.



Knowledge, Skills, and Abilities



  • Knowledge of theft prevention techniques and security protocols.

  • Understanding of relevant legal guidelines for detention and evidence handling.

  • Ability to use judgment and discretion in handling sensitive situations.

  • Skilled in conflict resolution and de-escalation.

  • Strong teamwork mindset with the ability to work independently when required.



Benefits



  • Competitive hourly wage or salary.

  • Health, dental, and vision insurance options.

  • Paid time off and holiday pay.

  • Employee discount programs.

  • Ongoing professional training and career advancement opportunities.

  • Retirement savings plan (where applicable).



Why Join SecureMalls Inc.?


At SecureMalls Inc., we value integrity, professionalism, and commitment to excellence. Joining our team means being part of a respected security provider that prioritizes employee development and safety. You will work alongside experienced professionals in a supportive environment that encourages growth, teamwork, and long-term career success.



How to Apply


Interested candidates should submit their updated resume along with a brief cover letter outlining relevant experience to [Insert Email or Online Application Link]. Please include “Retail Loss Prevention Security Officer Application – [Your Name]” in the subject line. Shortlisted candidates will be contacted for interviews.

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