Command Line Conversational Designer Remote

Concentrix

Available Locations: New York, New York

Job Description

Job Summary


Concentrix is seeking a talented and innovative Command Line Conversational Designer to join our dynamic team remotely. This role focuses on designing, developing, and optimizing conversational experiences that operate through command-line interfaces (CLI). The ideal candidate will blend creativity and technical expertise to craft intuitive, efficient, and engaging interactions that enhance user experience for CLI-based applications and tools. You will collaborate with cross-functional teams including product managers, engineers, and UX designers to deliver seamless conversational flows that drive user satisfaction and operational excellence.



Key Responsibilities



  • Design and develop conversational scripts, dialogues, and flows tailored for command-line interface applications.

  • Collaborate closely with software engineers and product teams to integrate conversational designs into CLI tools and platforms.

  • Analyze user behavior and feedback to continuously optimize conversational interactions for clarity, efficiency, and user engagement.

  • Develop and maintain documentation of conversational flows, intents, and commands to ensure consistency and ease of maintenance.

  • Conduct usability testing and iterate designs based on qualitative and quantitative data.

  • Stay updated on industry trends, best practices, and emerging technologies in conversational design and command-line interfaces.

  • Troubleshoot and resolve issues related to conversational functionality within CLI environments.

  • Work within Agile teams to contribute to sprint planning, standups, and retrospectives ensuring timely delivery of conversational components.



Required Skills and Qualifications



  • Proven experience in conversational design, preferably with a focus on command-line or text-based interfaces.

  • Strong understanding of human-computer interaction principles and user experience design.

  • Familiarity with scripting languages such as Python, Bash, or similar used in CLI environments.

  • Experience with chatbot design tools and platforms (e.g., Dialogflow, Rasa, Microsoft Bot Framework) is a plus.

  • Excellent written and verbal communication skills with a keen eye for detail and user-centric writing.

  • Ability to translate complex technical requirements into simple, intuitive conversational flows.

  • Strong analytical and problem-solving skills to assess conversational performance and user needs.

  • Experience with version control systems (e.g., Git) and collaboration tools (e.g., Jira, Confluence).



Experience



  • Minimum 3 years of professional experience in conversational design, UX writing, or related fields.

  • Experience working in remote and Agile team environments is highly desirable.

  • Prior work on CLI tools or developer-facing applications will be an advantage.



Working Hours



  • This is a fully remote position with flexible working hours.

  • Candidates should be available to collaborate during core business hours aligned with the team’s timezone (flexibility will be discussed during the hiring process).

  • Occasional participation in meetings across time zones may be required.



Knowledge, Skills, and Abilities



  • Deep knowledge of command-line tools and terminal-based workflows.

  • Strong capability to empathize with users and anticipate their needs within command-line contexts.

  • Ability to work independently and manage multiple priorities in a fast-paced environment.

  • Proactive communication skills for remote collaboration and teamwork.

  • Adaptability to evolving project requirements and technologies.



Benefits



  • Competitive salary and performance-based bonuses.

  • Comprehensive health, dental, and vision insurance plans.

  • Flexible remote work environment promoting work-life balance.

  • Professional development opportunities including training and certifications.

  • Access to cutting-edge tools and technologies.

  • Supportive and inclusive company culture focused on employee well-being.



Why Join Concentrix?


At Concentrix, we empower innovation and creativity across all levels of our organization. Joining our team means being part of a global leader committed to delivering exceptional customer experiences through technology. We value diversity, foster continuous learning, and encourage collaboration across teams. If you are passionate about crafting outstanding conversational experiences in a command-line environment and want to grow your career with a forward-thinking company, Concentrix is the perfect place for you.



How to Apply


Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for the role. Please apply online through the Concentrix careers portal or send your application to careers@concentrix.com with the subject line "Command Line Conversational Designer Application."


We look forward to reviewing your application and exploring how you can contribute to our innovative team!

Apply Now

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