Part Time Customer Support Executive

QuickCare Services

Available Locations: Lagos, Lagos

Job Description

Job Summary


QuickCare Services is seeking a Part-Time Customer Support Executive to join our growing team. In this role, you will be the first point of contact for our customers, providing exceptional support through phone, email, and chat. The ideal candidate will have excellent communication skills, a customer-first attitude, and the ability to handle queries with professionalism and empathy. This is an excellent opportunity for individuals looking for a flexible, part-time position in a supportive work environment.



Key Responsibilities



  • Respond promptly to customer inquiries via phone, email, and live chat.

  • Provide accurate information regarding products, services, and company policies.

  • Resolve customer complaints and escalate complex issues to the relevant department.

  • Maintain a high level of customer satisfaction by delivering friendly and efficient service.

  • Record and track customer interactions in the CRM system for future reference.

  • Stay updated on product knowledge and company updates to provide accurate assistance.

  • Work closely with the team to ensure timely resolution of customer issues.



Required Skills and Qualifications



  • Strong verbal and written communication skills in English.

  • Ability to handle multiple customer queries simultaneously.

  • Basic computer literacy and proficiency in MS Office and email tools.

  • Familiarity with customer support software or CRM systems is a plus.

  • Strong problem-solving skills with attention to detail.

  • Ability to remain calm and professional under pressure.



Experience



  • 0–2 years of experience in customer service or a related role (Freshers with excellent communication skills are welcome).



Working Hours



  • Part-Time Position: 4–5 hours per day.

  • Flexible scheduling with availability during peak support hours (evenings or weekends may be required).



Knowledge, Skills, and Abilities



  • Excellent interpersonal and listening skills.

  • Ability to work independently and manage time effectively.

  • Positive attitude and a strong sense of responsibility.

  • Adaptability to new tools, technologies, and processes.



Benefits



  • Competitive part-time pay structure.

  • Flexible working hours to suit your schedule.

  • Work from the comfort of your home.

  • Training and career development opportunities.

  • Supportive and collaborative work culture.



Why Join QuickCare Services?


At QuickCare Services, we believe in delivering excellence to our customers and creating a positive work environment for our employees. Joining us means becoming part of a team that values growth, flexibility, and innovation. If you’re looking for a rewarding part-time role with work-life balance, this is the right place for you.



How to Apply


Interested candidates can apply by sending their updated resume and a brief cover letter to us with the subject line: Application for Part-Time Customer Support Executive.

Apply Now

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