Job Description
Cigna Healthcare is seeking a compassionate and experienced Virtual Nurse Coach to join our team remotely. In this role, you will have the opportunity to work from home while providing virtual coaching and support to members, helping them manage chronic conditions, adopt healthier lifestyles, and improve their overall well-being. As a Virtual Nurse Coach, you will empower individuals to take control of their health by offering personalized guidance and support.
If you are a registered nurse with strong communication skills and a passion for preventive care, this is the perfect opportunity to make a meaningful difference in the lives of Cigna members.
Key Responsibilities:
- Personalized Coaching: Provide one-on-one coaching to members via phone, video, and other digital platforms. Assist with chronic condition management, lifestyle improvements, and overall health optimization.
- Care Planning & Education: Collaborate with members to develop individualized health plans, educate them about their conditions, and provide actionable recommendations to improve their health outcomes.
- Behavioral Health Support: Offer emotional support and motivational guidance to members, helping them overcome barriers to healthier behaviors and achieve their wellness goals.
- Telehealth Integration: Utilize telehealth platforms to engage with members, coordinate care, and follow up on progress. Ensure members are using digital health tools effectively to track and manage their health.
- Health Assessments: Conduct virtual health assessments to identify health risks and provide appropriate coaching, education, and resources tailored to each member needs.
- Collaboration: Work closely with physicians, care teams, and other healthcare providers to ensure coordinated care and continuity of treatment for members.
- Data Tracking & Reporting: Track member progress, document coaching sessions, and report outcomes to leadership, providing feedback to improve care strategies.
- Support Preventive Care: Encourage members to utilize preventive services, such as screenings, vaccinations, and annual wellness visits, to support long-term health goals.
Required Qualifications:
- Active, unrestricted Registered Nurse (RN) license in the United States.
- 2+ years of experience in nursing, preferably in care management, case management, or health coaching.
- Strong knowledge of chronic disease management, wellness strategies, and preventive care practices.
- Excellent communication skills, with the ability to coach and motivate individuals remotely.
- Ability to work independently, manage time effectively, and maintain productivity in a remote work setting.
- Proficiency in using virtual care platforms and electronic health records (EHR).
- Strong problem-solving skills and the ability to make decisions based on clinical guidelines and member needs.
- Empathy and a patient-centered approach to care.
Preferred Qualifications:
- Certification in Health Coaching, Care Management, or a similar certification.
- Experience with telehealth platforms or virtual care delivery.
- Background in behavioral health or mental health coaching is a plus.
- Bilingual skills (e.g., Spanish, Mandarin) are a plus.
Why Cigna?
- Work from Home Flexibility: Enjoy the convenience of working remotely, empowering you to balance your professional and personal life while making a difference in healthcare.
- Career Growth & Development: Cigna offers various opportunities for career advancement, continuing education, and professional certifications.
- Comprehensive Benefits: Cigna provides an extensive benefits package, including healthcare, dental, vision, retirement plans, wellness programs, and more to support your overall well-being.
- Inclusive Workplace: Cigna is dedicated to fostering a diverse and inclusive work culture where all employees feel supported and empowered to succeed.
How to Apply:If you are passionate about using your nursing expertise to help others live healthier lives and want to be part of an innovative healthcare company, apply today to become a Virtual Nurse Coach with Cigna Healthcare!