We are looking for a customer-focused and highly motivated International Customer Support Representative to join our team. This role is ideal for recent graduates or individuals with 0-2 years of experience who are eager to build a career in customer service, communication, and global client support.

As part of our international support team, you will assist customers via phone, email, and chat, resolving inquiries efficiently and professionally. The ideal candidate has strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences.

Key Responsibilities

• Provide outstanding customer support to international clients via email, phone, and chat.
• Handle customer queries, complaints, and technical issues with professionalism and efficiency.
• Assist customers with order processing, product information, troubleshooting, and account management.
• Work collaboratively with internal teams, including technical support, sales, and operations, to resolve complex issues.
• Maintain accurate records of customer interactions and resolutions in the CRM system.
• Ensure a high level of customer satisfaction and engagement by delivering prompt and helpful responses.
• Stay updated on company products, services, and policies to provide accurate information to customers.

Required Skills and Qualifications

• 0-2 years of experience in customer service, call center, technical support, or a related field.
• Excellent verbal and written communication skills in English (additional languages are a plus).
• Strong problem-solving abilities and a customer-first approach.
• Ability to multi-task, prioritize, and manage time effectively.
• Experience using CRM software, helpdesk tools, or ticketing systems is preferred.
• Basic technical knowledge to assist with troubleshooting (training will be provided).
• A positive attitude with a strong ability to work in a team-oriented and remote-friendly environment.

Experience

• Prior experience in a customer-facing role (e.g., call center, tech support, retail, or hospitality) is a plus but not required.
• Recent graduates with a strong customer service mindset are encouraged to apply.

Working Hours

• Full-time or part-time opportunities available.
• May require rotational shifts based on international time zones.
• Some weekend or holiday support may be required, depending on business needs.

Benefits

• Competitive salary based on experience.
• Work-from-home flexibility (remote or hybrid options available).
• Training and career development programs to support professional growth.
• Opportunities for international exposure and working with global teams.
• Employee perks, wellness programs, and team-building activities.

Why Join Us?

• Gain hands-on experience in international customer service.
• Work in a diverse, fast-paced, and collaborative environment.
• Opportunity to grow within the company and transition to other departments.
• Be part of a team that values customer satisfaction and innovation.

How to Apply

To apply, please submit your resume and a short cover letter outlining your interest in the role to  us.

Kickstart your customer support career in a global environment today!