Home-Based Customer Support Jobs - 12th Pass and Graduate Openings
Fresher Jobs Hub
Available Locations:
Hyderabad, Telangana
Job Description
📝 Job Summary
Fresher Jobs Hub is currently hiring enthusiastic and reliable individuals for Home-Based Customer Support roles. If you are a 12th pass candidate or a graduate looking to kick-start your career from the comfort of your home, this is your opportunity. You will be responsible for assisting customers via calls, chats, or emails by addressing their queries, resolving issues, and ensuring a high level of customer satisfaction. No prior experience is required—training will be provided.
🎯 Key Responsibilities
- Respond to customer queries through phone, chat, or email in a polite and professional manner.
- Provide accurate, valid, and complete information using the right tools and resources.
- Identify and assess customers' needs to achieve satisfaction.
- Escalate unresolved issues to higher departments in a timely manner.
- Maintain detailed records of customer interactions.
- Meet performance targets such as response time, resolution rate, and customer satisfaction scores.
✅ Required Skills and Qualifications
- Minimum qualification: 12th Pass (Higher Secondary)
- Graduates are also encouraged to apply
- Good verbal and written communication skills in English and/or regional languages
- Basic computer literacy (typing, using email, navigating the web)
- Ability to stay calm under pressure and handle queries professionally
- Quiet work environment with stable internet connectivity
📚 Experience
- Experience Level:
- Freshers Welcome
- Previous customer support experience is a plus but not mandatory
- Training will be provided for all selected candidates
⏰ Working Hours
- Flexible scheduling with part-time and full-time options
- Rotational shifts available, including:
- Morning Shift
- Afternoon Shift
- Night Shift
- Weekend availability may be required based on business needs
📖 Knowledge, Skills, and Abilities
- Basic understanding of customer service principles
- Strong interpersonal skills and patience
- Quick learner with adaptability to different customer scenarios
- Ability to work independently and as part of a remote team
- Time management and organizational skills
🎁 Benefits
- 100% Remote Work – No commuting required
- Flexible work timings to suit your availability
- Weekly/Monthly performance-based incentives
- Paid training for all new hires
- Opportunity for permanent roles and career growth
- Work with reputed national and international brands
- Supportive and inclusive virtual work environment
🌟 Why Join Fresher Jobs Hub?
At Fresher Jobs Hub, we believe in providing opportunities to those just beginning their professional journey. Our home-based customer support roles are designed to empower students, homemakers, freshers, and career restarters. We offer a learning-rich environment, timely payments, career advancement opportunities, and a healthy work-life balance—all from the comfort of your home.
📬 How to Apply
Ready to start your work-from-home journey?
- Click the "Apply Now" button on our job listing page.
- Submit your updated resume with your contact details.
- Shortlisted candidates will be contacted via phone or email for an online interview.
- If selected, you’ll receive training and onboarding details.
👉 Apply today and start earning from home while building valuable career experience!