Remote Jobs for Beginners - Work from Home AND Earn

Progressive Technology

Available Locations: Manila, Metro Manila

Job Description

Job Summary:


Are you passionate about helping customers and looking to build a career with a global leader? The Elite Job is hiring on behalf of Amazon for dedicated and enthusiastic individuals to join the Work from Home Customer Service Team. As a Customer Service Associate, you will be the first point of contact for Amazon customers, providing timely, accurate, and professional solutions to their queries.



Key Responsibilities:



  • Handle inbound calls, chats, or emails from customers regarding their orders, accounts, and product inquiries.

  • Provide prompt and effective resolutions while ensuring customer satisfaction.

  • Escalate complex issues to the appropriate department when necessary.

  • Maintain performance metrics including customer satisfaction, response time, and service accuracy.

  • Stay updated with Amazon policies, processes, and tools to assist customers efficiently.



Required Skills and Qualifications:



  • Minimum 10+2 (Higher Secondary) education.

  • Strong verbal and written communication skills in English (additional regional language skills are a plus).

  • Basic computer proficiency (MS Office, Internet browsing, email handling).

  • Ability to multitask in a fast-paced environment.

  • Self-motivated with excellent problem-solving skills.



Experience:



  • Freshers are welcome to apply.

  • Prior experience in customer support, BPO, or e-commerce will be an added advantage.



Working Hours:



  • Flexible shifts (Day/Night).

  • Weekends and public holiday availability may be required.

  • Full-time and part-time slots available based on your availability.



Knowledge, Skills, and Abilities:



  • Customer-centric mindset with a proactive attitude.

  • Ability to remain calm and professional under pressure.

  • Fast learner with a keen eye for detail.

  • Good typing speed (minimum 30-35 WPM preferred).

  • Familiarity with CRM tools and remote communication platforms is a plus.



Benefits:



  • Work from the comfort of your home.

  • Paid virtual training and onboarding.

  • Performance-based incentives and bonuses.

  • Health insurance options for eligible employees.

  • Access to Amazon employee discount programs.

  • Opportunity for internal growth and promotions.



Why Join The Elite Job | Amazon Work From Home?



  • Be a part of a globally trusted brand.

  • Gain valuable experience working in a virtual, multicultural environment.

  • Excellent career progression for committed individuals.

  • Supportive team and leadership with ongoing training and mentorship.



How to Apply:


Click the "Apply Now" button or send your updated resume to [your-application-email@example.com] with the subject “Remote Amazon Customer Service Application.” Selected candidates will be contacted for an online assessment and virtual interview.

Apply Now

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