Amazon Customer Care Work From Home Jobs 2025 | 12th Pass and Graduates | Male and Female

Amazon

Available Locations: Bengaluru, Karnataka

Job Description

Join Amazon’s dynamic Customer Support Team and work from the comfort of your home in 2025. We are hiring enthusiastic and customer-focused individuals to provide support via phone, chat, or email. Whether you are 12th pass or a graduate, male or female, this is your opportunity to start or grow your career with a leading global brand.

Job Position:	Customer Care
Company Name:	Amazon
Qualification:	12th/Diploma/Any Degree
Experience:	0-2 Years
Employment Type:	Full-time
Working Hours:	10:00 AM to 05:00 PM
Job Location:	Remote work from IN
Base Salary:	₹25000-₹35000 Per month

Key Responsibilities:

• Respond to customer inquiries related to orders, deliveries, returns, payments, and product details


• Resolve issues with professionalism and empathy via phone, chat, or email


• Provide accurate information and follow Amazon's standard operating procedures


• Maintain records of customer interactions and escalate complex issues when needed


• Meet daily targets for customer satisfaction, response time, and issue resolution

Eligibility Criteria:

• Educational Qualification: 12th Pass / Diploma / Graduate (any stream)


• Language Skills: Good communication in English and Hindi (regional languages a plus)


• Computer Skills: Basic computer knowledge and typing speed


• Must have a personal laptop/desktop and stable internet connection

Experience: Freshers and experienced candidates welcome (BPO/Customer service background is a plus but not mandatory)

Working Hours:

• Rotational shifts (Day/Night)


• 5 or 6 working days per week


• Work-from-home shift schedules based on business needs

Compensation & Benefits:

• Competitive salary (₹15,000–₹28,000 per month depending on experience & shift)


• Incentives for performance and overtime


• Training provided by Amazon


• Work-from-home setup and support


• Employee discounts and health benefits (as applicable)

Who Can Apply:

• Male & Female candidates from across India


• Freshers, students, returnees, homemakers, and job seekers looking for stable WFH roles