Work From Home Amazon Jobs for 12th Pass – Customer Support Associate

Amazon

Available Locations: Bengaluru, Karnataka

Job Description

Job Title: Amazon Customer Support Associate – Work From Home (12th Pass Eligible) Location: Remote (Across India) Job Type: Full-Time / Part-Time | Voice & Non-Voice Process | Immediate Hiring

Job Summary: Amazon is looking to hire Customer Support Associates for work-from-home roles in 2025. If you have completed your 12th grade or graduation, and are looking to start a career with a global company, this is a great opportunity. No prior experience is needed – just good communication skills and a willingness to learn.

Key Responsibilities:

• Respond to customer queries via phone, email, or chat


• Resolve issues related to orders, payments, delivery, returns, or account access


• Follow Amazon’s customer service protocols and ensure customer satisfaction


• Escalate complex queries to the appropriate internal teams


• Maintain accurate records of each interaction

Eligibility Criteria:

• Minimum Qualification: 12th Pass (Any Stream)


• Language: Good communication skills in English and Hindi (regional languages are a bonus)


• Skills: Basic computer skills, typing proficiency, and a problem-solving mindset


• Must have a personal computer/laptop, internet connection, and quiet workspace

Experience:

• Freshers welcome – No experience required


• Experience in BPO/Customer Service is a plus

Working Hours:

• Rotational shifts (Day/Night), including weekends


• 5 to 6 working days per week


• Flexible shift options available

Salary & Benefits:

• Monthly Salary: ₹15,000 – ₹28,000 (based on role & shift)


• Incentives for performance and attendance


• Paid training and support provided


• Full remote work setup


• Career advancement within Amazon

Who Can Apply:

• 12th Pass / Graduates / Diploma holders


• Male & Female candidates


• Freshers, students, homemakers, and job seekers looking for remote work