Airport Operations Coordinator – FlySafair Ground Services

FlySafair

Available Locations: Johannesburg, Gauteng
Cape Town, Western Cape

Job Description

Job Title: Airport Operations Coordinator – FlySafair Ground Services


Airline: FlySafair


Location: Major Airports Across South Africa (Johannesburg, Cape Town, Durban, etc.)


Employment Type: Full-Time | Shift-Based



Job Summary:


FlySafair is looking for a proactive and detail-oriented Airport Operations Coordinator to oversee and streamline ground operations across check-in, baggage handling, boarding, and aircraft turnaround. As a critical link between airline staff, airport authorities, and third-party service providers, you will play a key role in ensuring on-time performance and a smooth experience for both passengers and crew.


This role suits individuals who thrive in a high-energy airport environment and possess strong problem-solving, communication, and coordination skills.



Key Responsibilities:



  • Coordinate daily airport operations including check-in counters, boarding gates, and arrivals

  • Monitor and ensure timely turnaround of aircraft with ground handling partners

  • Liaise with security, baggage, ramp, and airside teams for seamless coordination

  • Resolve on-the-ground issues such as flight delays, offloads, or equipment malfunctions

  • Ensure compliance with airport safety regulations and airline SOPs

  • Update and report to Flight Operations and Ground Control on status and incidents

  • Support passenger experience by responding to escalations and operational disruptions

  • Maintain records and operational documentation as per FlySafair and CAA requirements



Minimum Requirements:



  • Education: Grade 12 (Matric); diploma in Aviation Management or related field preferred

  • Experience: 1–3 years in airport operations or ground handling (required)

  • Skills Required:



    • Strong multitasking and coordination abilities

    • Excellent communication (verbal & written)

    • Tech-savvy with familiarity in DCS (Departure Control Systems)

    • Calm under pressure with a solution-focused mindset



  • Valid driver's license and ability to obtain an airport access permit

  • Willing to work shifts, including weekends, nights, and holidays



Preferred Traits:



  • A strong sense of responsibility and punctuality

  • Detail-driven with the ability to lead in dynamic operational environments

  • Collaborative, adaptable, and confident in handling time-sensitive challenges



Benefits:



  • Competitive salary with shift allowances

  • Travel benefits and flight privileges

  • Training and career development opportunities

  • Uniform and meal allowances

  • Health and wellness support programs



How to Apply:


Send the following documents to our recruitment team:



  • Updated CV

  • Copy of ID and relevant certifications

  • Short cover letter (optional)


Shortlisted candidates will be contacted for interviews and assessment rounds.

Apply Now

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