BPO Backend Operations Associate – Entry Level

Walmart

Available Locations: Bengaluru, Karnataka
New Delhi, Delhi
Chennai, Tamilnadu
Nagercoil, Tamil Nadu

Job Description

We are hiring Backend Operations Associates to support our growing BPO team. This entry-level role is ideal for individuals who are detail-oriented, organized, and eager to start their career in a professional, process-driven environment. You will be responsible for handling non-voice tasks such as data entry, documentation, order processing, reporting, and other administrative functions.


This is a non-customer-facing role focused on accuracy, productivity, and supporting business operations from behind the scenes.



Key Responsibilities:



  • Perform accurate data entry, record updates, and information processing tasks.

  • Review and verify documentation for errors or inconsistencies.

  • Handle backend processes such as order management, billing support, form validation, and transaction monitoring.

  • Maintain confidentiality and security of sensitive data.

  • Coordinate with internal teams to ensure smooth workflow and process alignment.

  • Adhere to company policies, SLAs, and quality standards.

  • Generate reports and summaries as needed by the management team.



Required Skills & Qualifications:



  • Good written communication skills.

  • Attention to detail and high level of accuracy.

  • Basic proficiency in MS Office (Word, Excel, Outlook) and familiarity with data entry systems.

  • Ability to work independently and follow standard operating procedures.

  • High school diploma or equivalent; a bachelor's degree is a plus.

  • Freshers are welcome to apply – training will be provided.



Preferred Qualifications (Not Mandatory):



  • Previous internship or academic project experience in data entry, documentation, or admin tasks.

  • Knowledge of CRM or ERP systems is a plus.

  • Familiarity with BPO or shared service environments is an advantage.



What We Offer:



  • Competitive entry-level salary and performance-based incentives.

  • Full training and onboarding for all processes.

  • Opportunity to work in a structured, process-driven environment.

  • Friendly and collaborative team culture.

  • Career growth opportunities across departments and functions.



Why Join Us:



  • Gain hands-on experience in backend operations in a reputed BPO setup.

  • Be part of a team that values accuracy, discipline, and integrity.

  • Build a strong foundation for your long-term career in operations, process management, or analytics.

Apply Now

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