Blinkit Online Chat Support – Work From Home Job for 12th Pass – ₹35,000 Month
Blinkit
Available Locations:
Chennai, Tamilnadu
Job Description
Job Summary
Blinkit, India’s leading quick-commerce platform, is seeking enthusiastic and customer-focused individuals to join our Online Chat Support team. As a Chat Support Executive, you will be the first point of contact for customers, handling inquiries, resolving concerns, and providing accurate information through our online chat system. This is a remote, work-from-home opportunity that offers flexibility, stability, and the chance to be part of a fast-growing organization.
Key Responsibilities
- Respond promptly to customer queries via live chat in a professional and friendly manner.
- Assist customers with order-related questions, account information, and service updates.
- Identify and escalate priority issues to the relevant department when required.
- Ensure customer satisfaction by providing accurate solutions and following up when necessary.
- Maintain proper documentation of customer interactions and transactions.
- Collaborate with internal teams to resolve customer concerns efficiently.
Required Skills and Qualifications
- Minimum qualification: 12th pass; graduates are encouraged to apply.
- Strong written communication skills in English and Hindi.
- Basic computer literacy and familiarity with online communication tools.
- Ability to multitask and handle multiple chat windows simultaneously.
- Problem-solving skills and a customer-centric approach.
Experience
- 0–2 years of experience in customer support, preferably in chat/email support roles.
- Freshers with excellent communication skills are also welcome to apply.
Working Hours
- Flexible shifts with a 9-hour working window, including breaks.
- Rotational shifts may include weekends and public holidays.
Knowledge, Skills, and Abilities
- Customer service orientation with the ability to remain patient under pressure.
- Familiarity with e-commerce or quick-commerce operations is a plus.
- Strong attention to detail and the ability to follow standard processes.
- Self-motivated and disciplined to work efficiently from home.
Benefits
- Competitive monthly salary up to ₹35,000.
- Permanent work-from-home opportunity with flexibility.
- Paid training and career growth opportunities.
- Employee discounts on Blinkit services.
- Health and wellness benefits after probation.
Why Join Blinkit
At Blinkit, we believe in delivering convenience and delighting our customers every day. By joining our team, you’ll become part of a dynamic, growing organization that values employee satisfaction as much as customer happiness. We offer a supportive work culture, opportunities for career advancement, and the flexibility of working from the comfort of your home.
How to Apply
Interested candidates can apply online through Blinkit’s official careers page or send their updated resume to careers@blinkit.com with the subject line: “Application for Online Chat Support Executive – Work from Home.”